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Messenger stories

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Meta unveils Llama 3.1 with advanced AI capabilities

Thu, 1st Aug 2024
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Meta's Mark Zuckerberg announces Llama 3.1: an upgraded, multilingual AI model with state-of-the-art tools, designed for complex queries and enhanced user interaction.
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AI deepfake scams rise in health supplement fraud

Fri, 12th Jul 2024
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Bitdefender reports a surge in AI and deepfake tech use by fraudsters on social media, promoting fake health supplements and miracle cures, targeting millions globally.
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Aleph Group unifies global brands in strategic 'One Brand' initiative

Tue, 24th Oct 2023
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Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
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Enhanced customer experience platform with Zoom AI-powered innovations

Thu, 5th Oct 2023
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Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
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Indian police implement TrueConf for training efficiency

Tue, 22nd Aug 2023
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With video collaboration and built-in team messenger, the police facilitate online personnel training, briefings, and in-departmental communication.
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Will Messenger create an AI overlord? Facebook expands on its artificial intelligence partners

Tue, 1st Aug 2017
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Facebook has acquired another artificial intelligence startup, to help Messenger build a more elaborate virtual assistant for users...
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Going rogue: The challenges of AI in customer service

Tue, 27th Jun 2017
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AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
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Facebook celebrates the GIF’s 30th anniversary with new features

Fri, 16th Jun 2017
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I’m sure you’ve posted a few GIFs in your time as their popularity has exploded along with the Meme - now they're 30 and Facebook is celebrating.
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LogMeIn takes aim at CRM market with launch of Bold360

Mon, 12th Jun 2017
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LogMeIn has unveiled Bold360, a customer engagement platform offering real-time, 360-degree views of contextual data.
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New Facebook Messenger games coming your way

Wed, 3rd May 2017
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Depending on what device you use and where you are located, there are now up to 50 games titles available on Messenger.
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Robotics: Turning simple chats into dynamic engagements

Wed, 26th Apr 2017
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20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
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Facebook continues the Snapchat cloning process with 'Messenger Day' update

Fri, 10th Mar 2017
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If it wasn’t for the distinct lightning bolt icon on your phone, you’d almost mistake the new version of Facebook Messenger for a Snapchat clone.
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Xero debuts new partner program & chatbot powered advisory directory

Tue, 6th Dec 2016
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Xero launches its new partner program and advisory directory, connecting over 100,000 business advisors with small businesses.
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Facebook Messenger finally hits the one billion user mark

Fri, 22nd Jul 2016
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One billion people now use Messenger app to communicate every month, according to a company statement. A new emoji has been added to celebrate.
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Shhhh Facebook messenger has a secret

Mon, 11th Jul 2016
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Facebook Messenger is testing one-to-one secret conversations with end-to-end encryption, to provide additional privacy for sensitive information.
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Facebook Messenger hack exposed: Expert insights and advice

Tue, 14th Jun 2016
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A recently discovered vulnerability in Facebook Messenger could have had monumental consequences - here is some advice for protecting yourself.
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Need something? Get your Messenger bot to help you

Fri, 27th May 2016
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There is one thing for certain – it is an exciting time to be a consumer, as bots that exist within your Messenger app are soon to become the norm.
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Domain launches innovative Facebook Messenger chat bot

Tue, 10th May 2016
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Recently, Domain (Australian real estate website) announced they would be utilising bots to help service their customers.
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New Facebook, Messenger and Instagram apps coming to Windows 10

Wed, 4th May 2016
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Microsoft recently announced a fleet of apps designed specifically for Windows 10 from the social media heavyweights.
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Meet SkipRoaming: 'Like WhatsApp on steroids'

Tue, 26th May 2015
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UK tech firm SkipRoaming has launched an app that aims to reduce the cost of mobile international and roaming calls.