Messenger stories
Meta unveils Llama 3.1 with advanced AI capabilities
Thu, 1st Aug 2024
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facebook
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messenger
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instagram
Meta's Mark Zuckerberg announces Llama 3.1: an upgraded, multilingual AI model with state-of-the-art tools, designed for complex queries and enhanced user interaction.
AI deepfake scams rise in health supplement fraud
Fri, 12th Jul 2024
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ai
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healthtech
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bitdefender
Bitdefender reports a surge in AI and deepfake tech use by fraudsters on social media, promoting fake health supplements and miracle cures, targeting millions globally.
Aleph Group unifies global brands in strategic 'One Brand' initiative
Tue, 24th Oct 2023
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partner programmes
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messenger
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instagram
Aleph Group solidifies its global presence, merging its diverse regional brands into its main brand in a strategic 'One Brand' initiative.
Enhanced customer experience platform with Zoom AI-powered innovations
Thu, 5th Oct 2023
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uc
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cx
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martech
Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.
Indian police implement TrueConf for training efficiency
Tue, 22nd Aug 2023
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it training
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digital transformation
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video conferencing
With video collaboration and built-in team messenger, the police facilitate online personnel training, briefings, and in-departmental communication.
Will Messenger create an AI overlord? Facebook expands on its artificial intelligence partners
Tue, 1st Aug 2017
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digital signage
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displays & projectors
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ai
Facebook has acquired another artificial intelligence startup, to help Messenger build a more elaborate virtual assistant for users...
Going rogue: The challenges of AI in customer service
Tue, 27th Jun 2017
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crm
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uc
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cx
AI technologies are becoming increasingly sophisticated, and can add immense value to organisations — but they are by no means foolproof.
Facebook celebrates the GIF’s 30th anniversary with new features
Fri, 16th Jun 2017
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facebook
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messenger
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meme
I’m sure you’ve posted a few GIFs in your time as their popularity has exploded along with the Meme - now they're 30 and Facebook is celebrating.
LogMeIn takes aim at CRM market with launch of Bold360
Mon, 12th Jun 2017
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crm
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cx
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martech
LogMeIn has unveiled Bold360, a customer engagement platform offering real-time, 360-degree views of contextual data.
New Facebook Messenger games coming your way
Wed, 3rd May 2017
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smartphones
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gaming
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digital entertainment
Depending on what device you use and where you are located, there are now up to 50 games titles available on Messenger.
Robotics: Turning simple chats into dynamic engagements
Wed, 26th Apr 2017
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robots
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uc
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digital signage
20% of consumers prefer chat-based customer service, while 80% still want a live human typing on the other end.
Facebook continues the Snapchat cloning process with 'Messenger Day' update
Fri, 10th Mar 2017
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facebook
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messenger
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snap
If it wasn’t for the distinct lightning bolt icon on your phone, you’d almost mistake the new version of Facebook Messenger for a Snapchat clone.
Xero debuts new partner program & chatbot powered advisory directory
Tue, 6th Dec 2016
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uc
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fintech
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martech
Xero launches its new partner program and advisory directory, connecting over 100,000 business advisors with small businesses.
Facebook Messenger finally hits the one billion user mark
Fri, 22nd Jul 2016
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facebook
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messenger
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one billion users
One billion people now use Messenger app to communicate every month, according to a company statement. A new emoji has been added to celebrate.
Shhhh Facebook messenger has a secret
Mon, 11th Jul 2016
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encryption
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cybersecurity
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facebook
Facebook Messenger is testing one-to-one secret conversations with end-to-end encryption, to provide additional privacy for sensitive information.
Facebook Messenger hack exposed: Expert insights and advice
Tue, 14th Jun 2016
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cybersecurity
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facebook
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messenger
A recently discovered vulnerability in Facebook Messenger could have had monumental consequences - here is some advice for protecting yourself.
Need something? Get your Messenger bot to help you
Fri, 27th May 2016
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robots
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ai
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messenger
There is one thing for certain – it is an exciting time to be a consumer, as bots that exist within your Messenger app are soon to become the norm.
Domain launches innovative Facebook Messenger chat bot
Tue, 10th May 2016
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robots
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martech
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software development
Recently, Domain (Australian real estate website) announced they would be utilising bots to help service their customers.
New Facebook, Messenger and Instagram apps coming to Windows 10
Wed, 4th May 2016
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microsoft
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apps
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windows
Microsoft recently announced a fleet of apps designed specifically for Windows 10 from the social media heavyweights.
Meet SkipRoaming: 'Like WhatsApp on steroids'
Tue, 26th May 2015
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uc
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messenger
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voip
UK tech firm SkipRoaming has launched an app that aims to reduce the cost of mobile international and roaming calls.