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Millennials Stories - Page 4

Global Stories

Millennials stories

AI-backed Triple Zero, 111 calls win public support
Data Protection

AI-backed Triple Zero, 111 calls win public support

Most Australians and New Zealanders back AI to boost Triple Zero and 111 call handling, though doubts remain over agencies' data use.

By Sean Mitchell • 4 min read • Thu, 11th Dec 2025
Australians lose AUD $432 each on fake online tickets
Payment Technologies

Australians lose AUD $432 each on fake online tickets

One in five Australians has been duped by fake online tickets, losing an average AUD $432 as scams surge ahead of the busy summer events season.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
One in three Australians open to AI shopping assistants
Fintech

One in three Australians open to AI shopping assistants

One in three Australians are ready to let AI shop on their behalf, but fears over fraud, control and bad purchases still loom large.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025
Website accessibility barriers drive UK shoppers to abandon sales
Customer Experience

Website accessibility barriers drive UK shoppers to abandon sales

Accessibility barriers cause 57% of UK shoppers, including 76% with disabilities, to abandon online purchases during key sales like Black Friday and January sales.

By Melania Watson • 3 min read • Tue, 2nd Dec 2025
Australians embrace AI & flexible payments for online sales
Buy Now Pay Later

Australians embrace AI & flexible payments for online sales

Seventy percent of Australians plan to shop online this holiday season, with AI tools and Buy Now, Pay Later options driving a digital surge in sales.

By Sean Mitchell • 3 min read • Tue, 25th Nov 2025
Australian holiday spending soars to AUD $969 amid price rises
Customer Experience

Australian holiday spending soars to AUD $969 amid price rises

Australian holiday spending is set to rise 18% to AUD $969 per shopper, driven by price hikes and stress, with many using AI to aid gift buying this season.

By Sean Mitchell • 4 min read • Mon, 24th Nov 2025
Gen Z shoppers to prioritise personal values over discounts
Customer Experience

Gen Z shoppers to prioritise personal values over discounts

Over half of Gen Z shoppers will back brands aligning with their values this Black Friday, often prioritising ethics over discounts, research reveals.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025

Stories from Other Regions

Millennials stories

UK shoppers want AI for deliveries but demand transparency & choice
Customer Experience

UK shoppers want AI for deliveries but demand transparency & choice

UK shoppers want AI for real-time delivery tracking and returns but demand transparency and human support for trust and control over choices.

By Sean Mitchell • 3 min read • Sat, 6th Dec 2025
Canadians embrace AI to plan smarter travel & stretch budgets
Risk & Compliance

Canadians embrace AI to plan smarter travel & stretch budgets

Nearly half of Canadian travellers now use AI tools to plan trips, helping them avoid the US and stretch budgets amid rising costs and global uncertainties.

By Jake MacAndrew • 3 min read • Fri, 5th Dec 2025
UK shoppers want AI for delivery but not to replace people
Customer Experience

UK shoppers want AI for delivery but not to replace people

UK shoppers favour AI for delivery tracking and returns but insist it should support, not replace, human customer service roles in retail.

By Shannon Williams • 3 min read • Thu, 4th Dec 2025
A human revival: Will 2026 redefine work as we know it?
Data Analytics

A human revival: Will 2026 redefine work as we know it?

In 2026, HR technology, blending AI, data, and culture, promises to transform work by making it more human, connected and measurable than ever before.

By Tom Short • 6 min read • Sat, 29th Nov 2025
Australian workers lack AI support as job security fears grow
Artificial Intelligence

Australian workers lack AI support as job security fears grow

Seven in ten Australian workers feel unprepared for AI at work, with most employers failing to offer training amid growing job security fears.

By Catherine Knowles • 3 min read • Fri, 28th Nov 2025
Young Australians at greatest risk as holiday cyber scams surge
Advanced Persistent Threat Protection

Young Australians at greatest risk as holiday cyber scams surge

Young Australians are most at risk as holiday online shopping scams surge, with Gen Z and Millennials more likely to engage in risky cyber behaviours this season.

By Melania Watson • 3 min read • Tue, 25th Nov 2025
UK shoppers favour in-store Black Friday buys for authenticity
Online shopping

UK shoppers favour in-store Black Friday buys for authenticity

UK shoppers favour in-store Black Friday buys to avoid counterfeits, with 42% of Millennials seeking authenticity over online deals this year.

By Sean Mitchell • 3 min read • Sat, 22nd Nov 2025
2026: The agentic AI takeover
Customer Experience

2026: The agentic AI takeover

By 2026, AI agents will fully manage shopping, choosing and buying products based on your style and needs, transforming retail into seamless, intelligent commerce.

By Al Williams • 4 min read • Fri, 21st Nov 2025
UK wealth managers risk losing GBP £90 billion as millionaires flee
Digital Transformation

UK wealth managers risk losing GBP £90 billion as millionaires flee

UK wealth managers risk losing GBP £90 billion as millions move assets abroad amid rising demands for digital services and generational wealth shifts.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
Gen Z Australians drive surge in short-term options trading
Fintech

Gen Z Australians drive surge in short-term options trading

Gen Z Australians are driving a 66% surge in Tiger Trade sign-ups, favouring short-term options trading amid volatile markets and cost-of-living pressures.

By Melania Watson • 3 min read • Thu, 20th Nov 2025
Young landlords turn to TikTok for advice amid regulatory risks
Power / Energy

Young landlords turn to TikTok for advice amid regulatory risks

Millennials and Gen Z now make up 60% of new landlords in England and Wales, turning to TikTok for advice despite risks of unregulated guidance.

By Melania Watson • 3 min read • Thu, 20th Nov 2025