TechDay New Zealand - Aotearoa's technology news network

Mitel stories

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Zoom & Mitel launch hybrid communications solution
Thu, 6th Mar 2025
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hybrid & remote work
Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.
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Mitel launches AI-powered platform for enhanced CX management
Tue, 19th Nov 2024
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hybrid cloud
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data analytics
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digital transformation
Mitel has launched its AI-powered customer experience platform, Mitel CX, to help organisations enhance engagement and meet rising consumer expectations.
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Mitel & Talkative enhance AI capabilities in call centres
Fri, 15th Nov 2024
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Mitel has partnered with Talkative to enhance its contact centre solutions through AI, aiming to improve customer interactions and operational efficiency.
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Mitel unveils CEM solution to enhance emergency response
Mon, 21st Oct 2024
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data privacy
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business continuity
Mitel has unveiled its Critical Event Management solution, enhancing emergency response capabilities for businesses in the UK and Germany amidst rising threats.
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Mitel unveils AI-powered communication analysis solution
Fri, 11th Oct 2024
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Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.
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Zoom & Mitel forge hybrid cloud partnership for enterprises
Thu, 19th Sep 2024
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hybrid cloud
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cloud services
Zoom partners with Mitel to offer a hybrid cloud solution, integrating Zoom Workplace and AI with Mitel's platforms, enhancing enterprise collaboration and security.
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Mitel expands virtual care services to seven European countries
Thu, 27th Jun 2024
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healthtech
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ar, vr & metaverse
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cloud services
Mitel expands its Virtual Care and Collaboration Service to seven new European markets, including the UK, enhancing patient care with secure, seamless communication solutions.
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Robotic Marketer launches AI-driven marketing programme for SMEs
Thu, 27th Jun 2024
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ai
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sap
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oracle
Robotic Marketer launches Come Market Your Business with Me, designed to streamline marketing for Australian small businesses using AI.
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Mitel recognises global partners at annual Next Awards 2024
Fri, 31st May 2024
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collaboration
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mitel
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business communications
Mitel announces the winners of its 2024 Mitel Next Awards, honouring global partners for excellence in growth, innovation, and customer service.
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Mitel bolsters growth with enhanced business communication strategy
Mon, 29th Apr 2024
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hybrid cloud
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e-learning
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data privacy
Mitel, a global business communications leader, unveils strategic enhancements in hybrid cloud solutions, deep vertical integrations, and multimodal capabilities, set to propel company growth and increase customer value.
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Martello and Mitel renew and extend their partnership
Mon, 20th Jun 2022
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data analytics
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Martello extends partnership with Mitel to provide Mitel Performance Analytics software to more customers and partners.
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RingCentral and Mitel enter strategic partnership to enrich cloud comms
Thu, 6th Jan 2022
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uc
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partner programmes
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contact centre
RingCentral and Mitel have partnered to offer a migration path to RingCentral's cloud communications platform for Mitel's global customer base.
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Contact centre market to see 14.6% CAGR over next five years
Fri, 12th Jul 2019
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crm
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uc
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martech
The rise in omnichannel communication will be a large contributor to this growth, says Fortune Business Insights.
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Rapid growth in UCaaS market driven by range of vendors
Mon, 11th Feb 2019
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ringcentral
New data from Synergy Research Group paints a pretty picture of the unified-communications-as-a-service (UCaaS) market.
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Mitel partners with Aussie distributor to bring UCaaS to ANZ
Tue, 4th Dec 2018
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uc
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network infrastructure
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sdn
Mitel has signed a master agent agreement with Tradewinds Brokerage to expand its unified communications as a service (UCaaS) market in ANZ.
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CX perception gap means opportunities for channel
Thu, 7th Jun 2018
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crm
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cx
A new survey from Mitel shows that businesses’ customer experience isn’t as good as they think - but tech could be a big part of the solution.
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Cisco vs. Microsoft: Giants battle for leadership as market reaches all-time high
Thu, 29th Mar 2018
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hybrid & remote work
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microsoft
Global collaboration market hits record high in Q4 with revenues reaching almost $10bn, reports Synergy Research Group. Cisco and Microsoft lead the market.
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Mitel out as Polycom gets better offer
Mon, 11th Jul 2016
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uc
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hybrid & remote work
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mitel
The merger between Polycom and Mitel has come to end with Polycom announcing it has terminated the agreement following a better offer.
Cogent nectar
Kiwi UC firm Cogent enters strategic partnership with Nectar Services Corp
Thu, 16th Jul 2015
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uc
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cisco
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avaya
New Zealand's Cogent has partnered with Nectar to offer comprehensive monitoring and diagnostic software for UC services.
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Former HP manager joins Mitel, targets NZ channel market
Wed, 21st Jan 2015
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James Bruty, ex-HP manager, now leads Mitel's charge to dominate NZ's unified communications market, leveraging 19 years of IT expertise.