New Zealand Telecommunications Forum (TCF) stories
The NZ TCF endorses move by ComCom to promote TDR dispute scheme
Tue, 19th Jul 2022
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commerce commission
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law
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customers
New Zealand Telecoms Forum welcomes Commerce Commission's push for greater access to dispute resolution scheme.
ComCom welcomes new marketing codes for the telecom industry
Tue, 17th May 2022
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commerce commission
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digital marketing
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it industry
New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.
Mobile madness: Unpacking the business and personal risks of digital mobile in Aotearoa
Thu, 27th Jan 2022
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ddos
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endpoint protection
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risk & compliance
Should Kiwis practice better smartphone security, and are they one swipe or tap away from a colossal data breach?.
Scam Alert: Flubot malware hits New Zealand
Thu, 30th Sep 2021
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malware
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email security
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cybersecurity
New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.
Commerce Commission releases draft report on telco dispute scheme
Wed, 1st Sep 2021
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commerce commission
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telco
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tcf
The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.
The Commerce Commission warns telcos over unclear marketing
Thu, 12th Aug 2021
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chorus
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commerce commission
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telco
The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.
NZ telco industry welcomes ComCom review into dispute resolution scheme
Wed, 28th Apr 2021
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commerce commission
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telco
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tcf
New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.
Kiwis have 'world-class' broadband - TCF
Thu, 17th Dec 2020
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commerce commission
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telco
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tcf
New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.
NZ telco industry welcomes ComCom 111 Contact Code
Wed, 18th Nov 2020
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wireless networks
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cloud services
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commerce commission
The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.
NZ telco industry's two golden rules for avoiding phone scams
Tue, 17th Nov 2020
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email security
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cybersecurity
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tcf
New Zealanders are being urged to trust their instincts and be cautious of unexpected phone calls as part of International Fraud Awareness Week.
Telco industry urges New Zealanders to recycle unwanted mobile phones
Mon, 19th Oct 2020
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smartphones
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tcf
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recycling
New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.
COVID-19 highlighted the importance of NZ's telecommunications networks -TCF
Fri, 7th Aug 2020
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telco
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tcf
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mobile plan
New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.
ComCom seeks feedback on Chorus withdrawal from copper and broadband services
Wed, 20th May 2020
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commerce commission
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fibre
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chorus
New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.
Vodafone, Spark, 2degrees condemn cell site attacks
Tue, 19th May 2020
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tcf
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2degrees
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vodafone
Vodafone, Spark, and 2degrees are urging communities to help stop arson attacks on cell sites, warning of severe impacts on connectivity and safety in Auckland.
Vodafone opens Essential Connectivity Hubs during COVID-19 lockdown
Tue, 31st Mar 2020
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telco
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tcf
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vodafone
Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.
NZ telcos to provide essential repair services using 'no contact' model
Thu, 26th Mar 2020
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tcf
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2degrees
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telco
New Zealand telcos to offer essential modem and phone repairs via 'no-contact' collection as lockdown starts, ensuring connectivity during alert level four.
Check your home network: Demand will congest internet during COVID-19 lockdown
Tue, 24th Mar 2020
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e-learning
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hybrid & remote work
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tcf
Kiwis are urged to prepare home networks for potential congestion as data demand is set to surge during New Zealand's COVID-19 lockdown.
NZ telcos preparing to keep up with extra demand over coronavirus self isolation
Tue, 17th Mar 2020
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telco
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tcf
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covid-19
New Zealand's telco industry is confident it can handle the increased demand as more people work from home amid the COVID-19 outbreak.
TCF: Telcos meeting New Zealand demand
Thu, 12th Mar 2020
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commerce commission
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telco
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tcf
The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.
Home-based telcos causing most headaches for Kiwis
Thu, 23rd May 2019
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fibre
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telco
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mbie
The New Zealand Consumer Survey reveals home-based telecoms has the highest incidence of problems, says TCF CEO.