New Zealand Telecommunications Forum (TCF) stories

TCF Telecommunications Dispute Resolution appoints Barry Jordan as chair of new-look board overseeing revamped dispute resolution scheme.

New Zealand Telecoms Forum welcomes Commerce Commission's push for greater access to dispute resolution scheme.

New marketing codes for New Zealand's telecommunications industry aim to improve transparency and help consumers choose the right broadband service.

Should Kiwis practice better smartphone security, and are they one swipe or tap away from a colossal data breach?.

New Zealand telecoms sector warns customers of a scam text message asking them to click on a link or download an app for delivery information.

The number of complaints received by the Telecommunications Dispute Resolution Scheme has grown on average by 14% year on year.

The Commerce Commission urgently seeks views on proposed marketing principles to reduce consumer confusion about alternative technology.

New Zealand telcos back Commerce Commission's review into the Telecomms Dispute Resolution Scheme, says NZ Telecommunications Forum.

New Zealand's telecommunications consumers are receiving good broadband services, according to a report from the Commerce Commission.

The telecommunications industry is committed to ensuring vulnerable customers can continue to access emergency services.

New Zealanders are being urged to trust their instincts and be cautious of unexpected phone calls as part of International Fraud Awareness Week.

New Zealanders are being urged to recycle their old mobile phones as part of Recycling Week NZ, supported by the Telecommunications Forum.

New Zealand's telecommunications networks will drive the post-COVID rebuild, says the New Zealand Telecommunications Forum.

New Zealand's Commerce Commission is seeking feedback on a code designed to protect consumers as Chorus moves them from copper to fibre networks.

Vodafone, Spark, and 2degrees are urging communities to help stop arson attacks on cell sites, warning of severe impacts on connectivity and safety in Auckland.

Vodafone New Zealand has opened 45 stores this week to support New Zealanders with essential services during the COVID-19 lockdown period.

New Zealand telcos to offer essential modem and phone repairs via 'no-contact' collection as lockdown starts, ensuring connectivity during alert level four.

Kiwis are urged to prepare home networks for potential congestion as data demand is set to surge during New Zealand's COVID-19 lockdown.

New Zealand's telco industry is confident it can handle the increased demand as more people work from home amid the COVID-19 outbreak.

The Commerce Commission has released its Annual Telecommunication Monitoring Report this week, and the TCF says it is welcoming the report's findings.