TechDay New Zealand - Aotearoa's technology news network

Nuance stories

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Chief Justice anticipates significant AI impact on law
Last month
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ai
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law
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nuance
Supreme Court Chief Justice, John Roberts, urges careful implementation and underscoring the irreplaceable values of human judgement.
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Customers would rather shop online than instore since lockdowns - Research shows
Fri, 9th Jul 2021
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digital banking
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online shopping
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online banking
Nuance Communications finds respondents would prefer to use apps or websites for shopping and banking over going into a physical shop or branch.
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Microsoft spends $19.7b to acquire AI software firm Nuance
Tue, 13th Apr 2021
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microsoft
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it in healthcare
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ai
The acquisition enables Microsoft to capitalise on Nuance’s ‘decades’ of experience in both enterprise artificial intelligence (AI) and healthcare.
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Bank Australia rolls out voice biometrics designed by Nuance
Thu, 1st Apr 2021
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contact centre
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biometrics
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digital banking
After a successful test rollout at the end of 2020, the bank is now offering voice-based biometric protection to all customers.
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Nuance revamps AI authentication to protect seniors from fraud
Fri, 5th Jun 2020
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contact centre
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nuance
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online fraud
Nuance enhances Gatekeeper to shield seniors from fraud, prioritising their calls with voice detection AI.
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Nuance utilises AI to solve contact centre woes
Fri, 17th Apr 2020
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contact centre
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crm
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wfh
COVID-19 surge overhauls industry, Nuance AI ends hold times, transforms customer service.
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Nuance announces updates to biometric fraud detection offering
Thu, 10th Oct 2019
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contact centre
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biometrics
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ai
Nuance updates Gatekeeper, boosting fraud detection with cutting-edge biometric tech for enterprises.
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Nuance releases med-tech speech recognition in Aus
Tue, 20th Aug 2019
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ai
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nuance
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dragon naturally
Nuance is launching its speech recognition platform Dragon Medical One in Australia, saving clinicians time on updating records and documentation.
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You only get one chance to make a first impression
Mon, 20th May 2019
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crm
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martech
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nuance
Regardless of where you come from one thing is for certain, businesses only get one chance to make a first impression.
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Avaya and Nuance to deliver an AI-enhanced customer experience
Tue, 2nd Apr 2019
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contact centre
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cx
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martech
Avaya integrates conversational interfaces into its contact center solutions, improving self-service automation capabilities and customer experience.
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Nuance biometrics fight back against fraud
Mon, 25th Mar 2019
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contact centre
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biometrics
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nuance
Nuance's Security Suite thwarts over $1bn in fraud, safeguarding enterprise contact centres.
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Nuance aims to reinvent agent AI for the contact centre
Thu, 7th Mar 2019
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contact centre
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ai
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nuance
Nuance boosts contact centres with new Agent AI tech, promising better customer-agent interactions.
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Why voice biometrics will end the password era
Mon, 9th Jul 2018
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contact centre
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biometrics
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nuance
Voice biometrics is a tried and tested security measure that more and more organisations are putting in place as more consumers ask for it.
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Avaya announces A.I.Connect initiative to boost AI technologies for enterprise communications
Thu, 2nd Nov 2017
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uc
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contact centre
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ai
The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.
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Datacom recognised for implementation of IP Australia's intelligent assistant, Alex
Fri, 22nd Sep 2017
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crm
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martech
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ai
Datacom’s intelligent assistant ‘Alexa’ has scooped an award at the 4th Annual Intelligent Assistant Awards in San Francisco this week.
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Nuance announces strategic partnership with Lexmark for NZ
Wed, 17th May 2017
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printing
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partner programmes
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lexmark
Nuance has formed a strategic partnership with Lexmark to provide document imaging solutions in New Zealand and worldwide.
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Nuance adds deep learning to enterprise speech recognition offerings
Tue, 9th May 2017
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microsoft
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nuance
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dragon
Nuance’s enterprise speech recognition solutions just got a little smarter with the addition of a next-gen speech engine, leveraging deep learning.
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ANZ Bank to roll out voice biometrics for high value transactions
Mon, 3rd Apr 2017
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contact centre
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biometrics
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nuance
From mid-2017, ANZ customers will be able to use their voice to transfer more than $1000 through ANZ’s mobile apps.
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5 steps to managing printing within businesses and reducing cost
Thu, 16th Mar 2017
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printing
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document management
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ecm
Printing can be an expensive exercise - fortunately, there are a number of opportunities to reduce the costs, in some cases dramatically.
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Nuance brings speech recognition software to New Zealand
Thu, 4th Aug 2016
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nuance
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dragon
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legal software
​Nuance Communications recently announced Dragon Legal New Zealand, an enterprise-ready speech recognition software targeted at legal professionals.
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Nuance ramps up Aussie distribution with Dicker Data
Mon, 14th Dec 2015
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dicker data
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nuance
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it distributors
'Exponential' growth prompts Nuance Communications Australia to sign Dicker Data as a distributor for the Australian market.
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Nuance nails down new Channel Program for 2014...
Tue, 17th Dec 2013
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finance, leasing & rental
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nuance
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banking
Nuance Communications will ramp up their channel efforts in 2014, spearheaded by a new Channel Program roll-out.
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Four in a row as Nuance claims global software award
Fri, 15th Nov 2013
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document management
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ecm
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martech
Nuance Communications ranked number one in global document capture software market share, for the fourth consecutive year...
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Review: Nuance PDF Converter Professional 8
Mon, 19th Aug 2013
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gaming
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document management
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ecm
Nuance PDF Converter Pro 8 outshines with cloud integration and secure document editing at a competitive price. #TechReview.