Nuance stories

From the foundations laid by Alan Turing to today's AI-mainstream force, discover how artificial intelligence is revolutionising cybersecurity, aiding defence and posing new challenges.

Supreme Court Chief Justice, John Roberts, urges careful implementation and underscoring the irreplaceable values of human judgement.

Nuance Communications finds respondents would prefer to use apps or websites for shopping and banking over going into a physical shop or branch.

The acquisition enables Microsoft to capitalise on Nuance’s ‘decades’ of experience in both enterprise artificial intelligence (AI) and healthcare.

After a successful test rollout at the end of 2020, the bank is now offering voice-based biometric protection to all customers.

Nuance enhances Gatekeeper AI to better protect seniors from fraud, prioritising elderly callers in call centres amid rising cyber threats during COVID-19.

Nuance has unveiled Voice-to-Agent, an AI-powered tool designed to alleviate the pressure on contact centres exacerbated by COVID-19 disruptions.

Nuance unveils upgrades to their biometric solution, enhancing fraud detection and customer authentication with AI-driven features and cloud-native scalability.

Nuance is launching its speech recognition platform Dragon Medical One in Australia, saving clinicians time on updating records and documentation.

Regardless of where you come from one thing is for certain, businesses only get one chance to make a first impression.

Avaya integrates conversational interfaces into its contact center solutions, improving self-service automation capabilities and customer experience.

Nuance Communications claims its biometric technology has thwarted over USD $1 billion in fraud, as fraud attacks via contact centres rise sharply.

Nuance Communications unveils a new technology bundle to revamp Agent AI, merging human agents and AI for an enhanced customer experience in contact centres.

Voice biometrics is a tried and tested security measure that more and more organisations are putting in place as more consumers ask for it.

The company-led initiative brings together vendors and options to deliver AI capabilities into the contact centre and unified communication industry.

Datacom’s intelligent assistant ‘Alexa’ has scooped an award at the 4th Annual Intelligent Assistant Awards in San Francisco this week.

Nuance has formed a strategic partnership with Lexmark to provide document imaging solutions in New Zealand and worldwide.

Nuance’s enterprise speech recognition solutions just got a little smarter with the addition of a next-gen speech engine, leveraging deep learning.

From mid-2017, ANZ customers will be able to use their voice to transfer more than $1000 through ANZ’s mobile apps.

Printing can be an expensive exercise - fortunately, there are a number of opportunities to reduce the costs, in some cases dramatically.