Online shopping stories

Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.

Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.

Research shows 38% of Australians plan to join EOFY sales, with 42% shopping online. The shift from tax-deductibles to electronics, and household items marks a new trend.

Australian shoppers trust Amazon far more than emerging rivals Temu and Shein, reveals a Pattern study. Only 7% vouch for Temu's product quality.

Ecommerce isn't killing physical stores; it's enhancing them. In 2023, Australians spent AUD $63.6 billion online, boosting bricks-and-mortar sales.

AliExpress's Consumer Insight Report reveals that younger Brits lead online fashion buying, with 93% shopping online, and livestream retail booming.

Miros has launched innovative AI-driven features to transform online shopping, offering tagless and wordless search, leading to significant boosts in sales and user satisfaction.

As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.

Amidst NZ's retail slump, local eCommerce platform, Buy Kiwi, champions home-grown companies, promoting local spending for national economic resilience.

Shoppers in Australia and New Zealand seek more personalised online experiences, but remain wary of artificial intelligence's role in retail, as the new commercetools study finds.

Frasers Group announces a substantial investment in a tech upgrade of its digital infrastructure for enhanced operational efficiency and the optimisation of the ecommerce experience.

Sellers' Expectations towards Marketplaces 2024 report offers insights into e-seller trends and expectations, highlighting the need for greater AI adoption.

AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.

UK fintech ekko partners with customer experience provider Primis to enhance post-purchase sustainability, harnessing technology to heighten consumers' awareness of their purchasing impact on the environment.

Barracuda's 2023 threat research reveals an increase in high-severity cyber attacks targeting businesses, predominantly through business email compromise and malicious code, exacerbating concerns over network security.

Australians are increasingly focusing on social media, with a noteworthy preference for TikTok, as traditional media consumption declines, according to a new report by Meltwater and We Are Social.

Leading cabling solutions provider, 4Cabling, bolsters its commitment to New Zealand with a move to a larger warehouse in Mangere Bridge, Auckland.

Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .

Amazon supersedes eBay as Australia's top marketplace, with 94% of Australians planning to continue online shopping in 2024.

UK businesses are projected to see significant growth in 2024, amidst the post-pandemic landscape, suggests Square's Future of Commerce report.

India's Republic Day 2024 sales marked an 18.7% rise in e-commerce orders via major enablement platform Unicommerce, driven by increased consumer enthusiasm for online shopping and impactful nationwide campaigns.

Whatever the goal of the attackers, e-tailers must remain one step ahead in detecting and stopping attackers from compromising their APIs.

UK's high street experiences an unexpected bounce back as experiential stores and pop-up shops gain momentum, with net store closures at their lowest since 2017.

A new study reveals 78% of Australian shoppers are anxious about fake reviews, prompting the need for government and brand intervention to verify online content authenticity.