Online shopping stories
NZ businesses may face more costly and less convenient parcel returns as NZ Post withdraws services from 142 urban partner stores.
Mobile users are most at risk as quishing has surged in New Zealand, with scammers exploiting delivery and parking prompts.
Shoppers in Britain now have another route to cheaper goods as a German price comparison group enters a crowded UK eCommerce market.
Fewer calls about missing parcels are easing pressure on support teams as Aramex's self-service tracking portal attracts 250,000 users in six months.
Shopify merchants will get more control over reviews, regional content and fraud checks as Bazaarvoice deepens its role in the platform.
Retailers could soon move AI shopping tools beyond pilots as TCS and Rezolve Ai pair up to deploy agentic commerce at scale.
Startups across 35 markets can win funded pilots with L'Oréal as beauty brands seek AI, creator and circular-economy tools.
Worries over accuracy and human skills are tempering the rapid rise in personal use of generative AI, despite wider adoption across five markets.
Merchants will get broader parcel routes as new EU import rules and US de minimis changes prompt Asendia and SingPost to offer duty-paid shipping.
ShopBack users could soon get easier access to travel connectivity and local mobile plans as Gigs tests its expansion in Asia.
The £10 million funding is meant to help brands cut eCommerce data errors, speed up insights and track SKU-level changes in real time.
Lower organic visibility is sending Australian eCommerce shoppers to pricier rivals, as Google rewards authority from credible backlinks over product quality.
Trust in online retail is at risk, with 72% of UK shoppers worried AI-generated product recommendations could mislead them.
A June timing shift and stronger competition in Britain may temper gains, even as the event is tipped to deliver USD $27.6 billion in US sales.
US shoppers are making loyalty programmes part of weekly spending, with 91% saying they influence whether they buy again.
Retailers are losing their grip on returns as more young shoppers shrug off fees and suspensions, a survey shows.
Digital payments are set to dominate regional online shopping by 2029 as the market races towards USD $289.8 billion, a study says.
Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.
Trust still trumps speed for refunds and complaints, with 90% of UK shoppers preferring human help on complex retail issues.
More consumers are losing larger sums to fraud as fake invoice and investment scams drive the biggest financial harm, F-Secure says.