Online shopping stories
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UK online shoppers find eCommerce tactics manipulative
3 days ago
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cx
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martech
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ecommerce
A new report reveals that 63% of UK online shoppers find eCommerce tactics manipulative, highlighting a disconnect between consumer needs and digital retail.
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UK ecommerce in 2025: social media & speedy delivery
Last week
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martech
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personalisation
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cdp
The UK ecommerce landscape is evolving rapidly, with 60.1% of consumers willing to switch brands for better delivery options, highlighting changing preferences.
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SECO partners with impact.com to boost Senheng app usage
This month
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network infrastructure
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ecommerce
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apps
S Ecosystem has teamed up with impact.com to boost its Senheng mobile app's user base and affiliate programme, aiming to enhance community engagement.
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Gen Z & millennials prioritise quality amid cost crisis
This month
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cleantech
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cloud services
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sustainability
New research reveals Gen Z and millennials are transforming luxury shopping habits by prioritising quality, sustainability, and secure payments during the cost-of-living crisis.
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Amazon leads Australian marketplace as Catch closes down
This month
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ecommerce
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amazon
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digital marketing
Amazon continues to dominate Australia’s marketplace sector, as trust in competitors like Shein and Temu declines, according to the latest consumer report.
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How AI keeps an eye on rising cases of retail returns fraud
This month
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cx
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martech
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ai
As online shopping rises in Australia, retailers face escalating losses from returns fraud, prompting them to turn to AI for fraud detection solutions.
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Difficult returns leads to brand abandonment - study
This month
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cx
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martech
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social media
A study by Manhattan Associates reveals that 40% of shoppers abandon brands after negative return experiences, highlighting the critical need for efficient return processes.
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Kaspersky warns of surge in Chinese New Year scams
Last month
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phishing
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email security
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cybersecurity
As Chinese New Year 2025 approaches, Kaspersky warns of a rise in fraudulent websites exploiting the festive spirit, enticing consumers with fake deals.
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Battle for survival: Turning peak season learnings into 2025 strategies
Last month
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data analytics
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cx
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martech
Retailers face a survival battle in 2025, with economic pressures and customer expectations reshaping the e-commerce landscape following a strong 2024 peak season.
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THE ICONIC partners with Google AI to transform shopping
Last month
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data analytics
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digital transformation
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cx
THE ICONIC is teaming up with Google Cloud to revolutionise its online shopping, introducing advanced AI features for a more personalised customer experience.
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Global clickstream analytics market to reach USD $4.84bn
Last month
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uc
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data analytics
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digital transformation
The global clickstream analytics market is set to expand from USD $1.71 billion in 2025 to USD $4.84 billion by 2033, driven by rising e-commerce and smart analytics.
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Unwanted Christmas gifts in Australia to hit USD $1bn
Last month
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cleantech
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collaboration
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sustainability
The Australia Institute believes unwanted Christmas gifts in 2024 could lead to waste valued at USD $1 billion, affecting nearly 27% of Australians.
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UK brands turn to online marketplaces for wider reach
Fri, 27th Dec 2024
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ai
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online shopping
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rithum
UK brands are increasingly utilising online marketplaces, with average sellers engaging on four platforms as they adapt to consumer shopping habits.
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PayPal warns Aussies of risky shopping ahead of sales
Thu, 26th Dec 2024
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email security
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payment technologies
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ecommerce
PayPal's latest research reveals a 9% rise in risky shopping habits among Australians ahead of Boxing Day, raising alarm over potential scams.
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Domo's report unveils AI's impact on digital behaviour
Thu, 26th Dec 2024
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uc
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martech
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commerce systems
Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.
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The rise of data centers in India's tier 2 and 3 cities
Thu, 19th Dec 2024
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smart cities
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digital transformation
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hyperscale
India's tier 2 and 3 cities are emerging as vital hubs for the data centre industry, driven by local demand and government support for digital infrastructure.
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Australians embrace AI chatbots for holiday shopping
Thu, 19th Dec 2024
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cx
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martech
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ai
Research reveals that nearly a third of Australian consumers now prefer AI chatbots for holiday shopping, embracing the tech across all age groups.
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Hands-on Review: Norton 360 Platinum with the new Financial Monitoring
Wed, 18th Dec 2024
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reviews
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advanced persistent threat protection
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data privacy
Norton has launched Financial Monitoring within its 360 Platinum suite, enhancing users' financial security by tracking unusual activity and subscription changes.
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Australians increasingly turn to AI chatbots for holiday shopping
Wed, 18th Dec 2024
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crm
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cx
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martech
A new study reveals that nearly a third of Australian shoppers are embracing AI chatbots for holiday shopping, marking a shift in consumer behaviour.
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Rapid growth in Australian eCommerce & its challenges
Tue, 17th Dec 2024
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supply chain & logistics
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online shopping
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automation
Australian eCommerce is projected to reach AUD $90 billion by 2029, as retailers shift to smaller, frequent orders to meet rising customer expectations.