New technologies are revolutionizing video collaboration in the workplace, driving business productivity and reducing costs, according to a report.
In an economic crunch, enhancing first-call resolution in contact centres is key to boosting customer service and cutting costs.
Google's Android on the brink of surpassing Apple's iOS with 200 million activations, despite malware threats on the rise.
System based on open standards offers 30% lower bandwidth consumption than industry average, Australia boss says.
Aastra aims to redefine its global presence, targeting New Zealand's SMB market with new products, shedding its Ericsson heritage.
Unified Communications (UC) ushers in a new communication era, offering bespoke tech solutions for enhanced collaboration and efficiency.
Unified Communication (UC) is revolutionising how businesses communicate, with growth to $212.2m by 2017 powered by demand for collaboration tools.
Polycom rebrands Intelligent Core as RealPresence, aiming to boost UC interoperability and double revenue to USD $3 billion with open standards.
The need for a rock solid, mobility-enabled network which reaches users no matter where they are, is an investment priority for many organisations.
SnapperNet secures exclusive deal to distribute snom VoIP products in NZ, offering Kiwi resellers unmatched tech and logistics support.
Natural disasters prompt urgent need for robust crisis communication plans, ensuring businesses stay connected amid chaos.
Open and interoperable solutions are enabling smarter conversations, says Michael Chetner, Australia and New Zealand Managing Director for Polycom.
Oracle has announced it will shift OpenOffice.org to a community-led project, ceasing its commercial version to foster open standards.
Company joins over 45 organisations to launch a Cloud Standards Customer Council aimed at addressing the challenges of using an open cloud.
Acquisition to boost Polycom's unified comms offering with customer-premise and cloud-based video content management solutions.
Choosing the right ERP system is crucial for mid-sized organisations to avoid costly failures. Here are key points to consider for a successful implementation.
Kobo arrives pre-loaded on BlackBerry PlayBook, offering over 2.2 million books and a seamless reading experience tailored for the tablet.
IT teams responsible for New Zealand's business data transmissions services are likely to be operating in survival mode.
Zultys picks Comworth as its NZ distributor, enhancing IP telephony offerings with award-winning tech for the local market.
The humble private branch exchange (PBX) is morphing from telephony basics into an IP-based, enterprise communications gateway.
