Pegasystems stories
Mixed reaction from the AI community on King's Speech
Last week
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ai
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government
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pegasystems
The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.
AI adoption grows despite challenges in Australian businesses
Last month
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ai
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ai agents
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research
A new report by Pegasystems reveals that 96% of Australian businesses are adopting AI, yet only a mere 4% feel adequately prepared for its seamless integration.
Pegasystems launches Pega GenAI Socrates for corporate learning
Last month
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edutech
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ai
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pegasystems
Pegasystems has launched Pega GenAI Socrates, a cutting-edge AI tutor designed to revolutionise corporate learning with dynamic, personalised instruction.
Pegasystems expands Pega GenAI with AWS & Google Cloud models
Last month
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public cloud
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hyperscale
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rpa
Pegasystems announces the expansion of its Pega GenAI capabilities, integrating AWS and Google Cloud's AI models, set to be available in mid-2024.
Pegasystems unveils powerful upgrades for Pega GenAI Blueprint
Last month
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ai
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rpa
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user interface
At PegaWorld iNspire, Pegasystems launched major upgrades to its Pega GenAI Blueprint, promising faster, smarter app designs driven by generative AI.
Generative AI driving surge in business AI adoption, study finds
Last month
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data analytics
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ai
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ai agents
Pegasystems reveals new research showing creative generative AI is driving the adoption of analytical AI decisioning tools among global enterprises.
Pegasystems signs new five-year contract with HMRC
Tue, 14th May 2024
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digital transformation
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rpa
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pegasystems
Pegasystems extends its partnership with the UK's tax authority, HMRC, in a new five-year deal to drive forward HMRC's digital transformation.
Pegasystems introduces AI coach to boost workflow efficiency
Wed, 17th Apr 2024
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ai
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rpa
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pegasystems
Pegasystems launches Pega GenAI Coach, an AI-guided tool offering contextual advice within workflows to optimise operations.
Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide
Thu, 14th Dec 2023
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it training
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data analytics
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digital transformation
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
Forrester names Pega a Leader in CRM Solutions 2022 report
Tue, 2nd Aug 2022
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crm
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uc
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martech
Forrester Research has named Pega a Leader among 11 competitors in The Forrester Wave: Core CRM Solutions, Q3 2022 report.
Marketing technologies set to increase revenues - study
Thu, 7th Jul 2022
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data analytics
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martech
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cdp
Marketing leaders say that investment in new marketing technologies (MarTech) will drive significantly increased revenues.
Digital transformation increasing business complexities
Wed, 25th May 2022
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digital transformation
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pegasystems
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covid-19
A new survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
Appian awarded billions in damages against Pegasystems Inc.
Thu, 12th May 2022
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data analytics
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martech
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planning
Appian has been awarded USD$2.036 billion in damages against Pegasystems Inc as the result of a jury verdict in the Circuit Court for Fairfax County, Virginia.
New low-code capabilities from Pega for AI-powered automation
Thu, 24th Mar 2022
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digital transformation
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apm
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low-code
Pegasystems delivers new intelligent, low-code capabilities for AI-powered decisioning and workflow automation.
Organisations fail to deliver on growing customer demands
Thu, 10th Feb 2022
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uc
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crm
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martech
Over half of customer service agents struggle with accurately recording customer requests, leading to frustration, according to a study by Pegasystems.
Pega named a leader in Digital Process Automation
Thu, 16th Dec 2021
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digital transformation
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pegasystems
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forrester research
Pegasystems has been named a Leader in Digital Process Automation (DPA) software by Forrester, scoring highest in the current offering category.
Pegasystems launches AI-powered customer journey capability
Fri, 3rd Dec 2021
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crm
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cx
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martech
Pegasystems introduces Next-Best-Action Customer Journeys, an AI-powered tool that revolutionizes traditional marketing.
Pegasystems investigates where IT functions will be 5 years from now
Thu, 18th Nov 2021
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digital transformation
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pegasystems
Global IT functions face radical transformation over next 5 years, says Pegasystems research, as IT leaders lack confidence in their own departments.
Customer service vital to long term success for Australian telcos
Thu, 27th May 2021
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uc
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crm
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martech
Customer loyalty is at stake as telcos fail to deliver adequate service, prompting organisations to adapt or fail to gain a competitive advantage.
Poor service quality costing companies significant revenue
Fri, 21st May 2021
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uc
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crm
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cx
Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels.