Process automation stories

Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.

Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.

Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.

Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.

Vertiv launches PowerUPS 6000 Industrial, a compact rugged UPS built to shield automated factories and harsh sites from power instability.

Salesforce debuts Agentforce Contact Centre, unifying AI agents, voice, digital channels and CRM data to simplify customer service operations.

Confluent says organisations must shift to governed data streaming, with AI agents making millisecond decisions at scale.

Chanelle Pharma adopts SAP Cloud ERP and Business AI to modernise global operations, bolster GxP compliance and power expansion to 90+ markets.

Alteryx hits USD $1 billion ARR as AI pushes automated workflows past 380 million and firms race to govern data for safer deployment.

Dify secures USD $30m to expand its open-source platform for production-ready AI agent workflows across global enterprise teams.

ShipStation rolls out expanded fulfilment, inventory and returns tools in Australia and New Zealand to unify eCommerce operations.

Microsoft shifts Copilot from assistant to AI agents and unveils the E7 Frontier Suite to bundle automation, security and governance.

Over half of SMEs in New Zealand now use AI, but most still lack training and strategy to turn experiments into real productivity gains.

Consolidated GRC platforms are turning box-ticking compliance into strategic value, says Workiva, as AI raises the stakes on data quality.

Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.

Inventec adopts Siemens DFM and SMT tools to speed AI server production, halving late design changes and boosting manufacturing quality.

Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.

Private equity faces rising AI risk as SIG warns fragile software, security and governance are undermining ambitious investment narratives.

As firewalls fade, digital identity emerges as the core security perimeter, powering zero-trust strategies across cloud and remote work.

AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.