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Productivity Stories - Page 99

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Productivity stories

MaxContact Australia rebrands as Kaizn in CX advisory pivot
Customer Relationship Management

MaxContact Australia rebrands as Kaizn in CX advisory pivot

MaxContact Australia has rebranded as Kaizn, shifting focus to independent CX and contact centre advisory across Australia and New Zealand.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Firms race to counter fast-evolving AI-driven fraud
Data Analytics

Firms race to counter fast-evolving AI-driven fraud

Half of fraud chiefs say fast-changing, AI-powered scams are outpacing their defences, forcing a shift to real-time, adaptive protection.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Survey finds AI core to Wall Street research workflows
Data Analytics

Survey finds AI core to Wall Street research workflows

Wall Street analysts lean on AI for core research and big time savings, but trust, security and integration fears still slow wider rollout.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
Why more SaaS vendors are embedding data quality into their core platforms
Customer Relationship Management

Why more SaaS vendors are embedding data quality into their core platforms

SaaS vendors are baking real-time data quality checks into core products to cut waste, curb fraud, and turn cleaner data into trust.

By Bobby Joseph • 6 min read • Fri, 20th Feb 2026
Evergreen accelerates MSP deals with UK B Corp buy
Digital Transformation

Evergreen accelerates MSP deals with UK B Corp buy

Evergreen seals 47 deals in 2025 and snaps up its first UK B Corp MSP, Optimising IT, to deepen global managed services expansion.

By Catherine Knowles • 3 min read • Fri, 20th Feb 2026
Uncrewed vessel surveys subsea cable route off WA coast
Network Infrastructure

Uncrewed vessel surveys subsea cable route off WA coast

An uncrewed survey vessel has mapped a subsea cable route off Western Australia, showcasing safer, lower-emission offshore operations.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Feb 2026
DealerAssist unveils rapid SaaS platform for car dealers
Software-as-a-Service

DealerAssist unveils rapid SaaS platform for car dealers

DealerAssist launches rapid SaaS website platform for car dealers, promising live sites in a day with synced inventory and lead management.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Fleets test AI as ageing vehicles drive up costs
Cartech

Fleets test AI as ageing vehicles drive up costs

Fleet operators cautiously trial AI to tame rising costs as ageing vehicles and maintenance bottlenecks drive up downtime and service spend.

By Kaleah Salmon • 3 min read • Fri, 20th Feb 2026
Keltbray launches AI & data academy with Multiverse
DevOps

Keltbray launches AI & data academy with Multiverse

Keltbray has launched an AI and data academy with Multiverse to upskill staff, boost productivity and support growth in regulated sectors.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Feb 2026
Axis report charts rise of intelligent video in business
Firewalls

Axis report charts rise of intelligent video in business

Axis finds intelligent video moving beyond security as firms use cameras for analytics, cloud adoption rises, and unified platforms gain favour.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026

Stories from Other Regions

Productivity stories

New GoVo platform aims to unlock unused UK volunteer hours
Human Capital Management

New GoVo platform aims to unlock unused UK volunteer hours

Royal Voluntary Service launches GoVo for Business to match unused UK staff volunteering hours with thousands of charity roles nationwide.

By Mark Tarre • 4 min read • Fri, 20th Feb 2026
Middle managers' wasted time costs Australia USD $15.5bn
Digital Transformation

Middle managers' wasted time costs Australia USD $15.5bn

Wasted admin time by Australia's middle managers in frontline sectors is costing the economy an estimated USD $15.5 billion a year.

By Shannon Williams • 4 min read • Fri, 20th Feb 2026
Telstra profit climbs as AI rollout deepens job cuts
Digital Transformation

Telstra profit climbs as AI rollout deepens job cuts

Telstra profit rises 8.1% to AUD $1.2 billion as AI-driven efficiency deepens job cuts and reshapes its troubled enterprise division.

By Karen Joy Bacudo • 3 min read • Fri, 20th Feb 2026
Collage adds embedded payroll to Canadian HR platform
Digital Transformation

Collage adds embedded payroll to Canadian HR platform

Collage teams with Nmbr to launch embedded Canadian payroll, integrating HR, benefits and pay into a single broker-focused platform.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
Cargill deploys NTT DATA private 5G across 50 sites
Robotics

Cargill deploys NTT DATA private 5G across 50 sites

Cargill rolls out NTT DATA private 5G at 50 global plants to boost automation, connect workers and support robotics and edge AI.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
AI tools slash labour time for four out of five firms
Data Analytics

AI tools slash labour time for four out of five firms

Four in five Australian businesses now use generative AI tools, with many reporting cuts of at least a quarter of total labour time.

By Shannon Williams • 3 min read • Fri, 20th Feb 2026
Shoppers turn to AI tools in hunt for better retail deals
Digital Transformation

Shoppers turn to AI tools in hunt for better retail deals

Shoppers are turning to AI tools like ChatGPT to hunt for personalised retail deals, valuing quality offers over rock-bottom prices.

By Kaleah Salmon • 4 min read • Fri, 20th Feb 2026
8x8 adds AI tools to contact centre and WhatsApp CX
Unified Communications

8x8 adds AI tools to contact centre and WhatsApp CX

8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026