Research Director stories - Page 2
NICE tops Ventana Research's 2023 Buyers Guide for Contact Centres
Thu, 2nd Nov 2023
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cx
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contact centre
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martech
NICE ranks first in Ventana Research's 2023 Buyers Guide for Contact Centres, lauded for its superior product experience.
NICE leads in Ventana Research's 2023 Buyers Guide for Agent Management
Wed, 1st Nov 2023
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contact centre
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cx
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martech
NICE has secured the top spot in Ventana Research's 2023 Buyers Guide for Agent Management, cited for its use of AI.
UK government forms AI safety research team with tech industry leaders
Sat, 28th Oct 2023
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services
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consultancy
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software
UK government bolsters Frontier AI Taskforce with a safety research team in collaboration with Advai, Gryphon Scientific, and Faculty AI.
Forrester predicts genAI-powered growth for APAC businesses in 2024
Wed, 25th Oct 2023
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bi
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big data
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data analytics
Forrester predicts GenAI will drive growth for APAC businesses in 2024; 30% of firms set to benefit from the technology's 'transformative' impact.
NetSuite launches Enterprise Performance Management: Finance leaders to benefit
Mon, 23rd Oct 2023
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productivity
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oracle
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automation
Oracle NetSuite introduces Enterprise Performance Management, a unified finance solution aimed at increasing productivity and profitability.
DXC Technology unveils staggering cost of 'tech debt' for business
Fri, 20th Oct 2023
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compliance
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cfo
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business
DXC Technology reveals that technical debt may cost businesses billions, hindering innovation and growth. 46% of IT executives say it is severely restrictive.
Highest percentage of cybercrime activity originates in Russia
Thu, 19th Oct 2023
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ransomware
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advanced persistent threat protection
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cybersecurity
New research from Netskope has uncovered the most popular techniques and motivators used by adversaries in 2023.
BT unveils Global Fabric, a groundbreaking network to boost digital innovation
Thu, 19th Oct 2023
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simplicity
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automation
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digital revolution
BT has launched Global Fabric, a cutting-edge international network designed to supercharge businesses' digital innovation.
Tech debt stalls transformation for global businesses
Wed, 18th Oct 2023
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big data
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bi
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data analytics
DXC Technology reveals new insights on the impact of tech debt and a four-step plan to pay down today's debt and discourage it in the future.
BlackLine enhances finance software with Microsoft Teams
Tue, 17th Oct 2023
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voip
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contact centre
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microsoft teams
BlackLine bolsters finance software by integrating it with Microsoft Teams, enhancing efficiency in financial operations.
BlackLine introduces e-Invoice Presentment and Payment
Thu, 12th Oct 2023
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it automation
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idc
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blackline
BlackLine has expanded its accounts receivable automation solutions portfolio, introducing e-Invoice Presentment and Payment capabilities.
Singtel launches Singtel CUB: Transforming enterprise networks
Thu, 12th Oct 2023
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digital transformation
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services
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singtel
Singtel's CUB offers cutting-edge network connectivity that helps businesses optimize operations and trim expenses.
CommScope unveils revolutionary RUCKUS Wi-Fi 7 R770 access point
Thu, 12th Oct 2023
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gaming
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video
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network management
CommScope's RUCKUS R770 is transforming network performance with lightning-fast and simple accessibility, setting the standards for network connectivity higher.
NICE named ‘Exemplary Leader’ in contact centre suites
Thu, 12th Oct 2023
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contact centre
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cx
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martech
NICE named as top contact center suite in Ventana Research 2023 Buyers Guide, scoring highest in multiple categories.
LogicMonitor reveals Dexda: Next-gen AIOps with unified observability
Mon, 9th Oct 2023
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bi
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big data
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devops
LogicMonitor announces breakthrough in AIOps, using machine learning and NLP to automate issue detection and prevent critical incidents.
Wiiisdom unveils governance tool to optimize data analysis in Microsoft's Power BI
Thu, 5th Oct 2023
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microsoft
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bi
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big data
Wiiisdom introduces Wiiisdom Ops for Power BI, an automation tool that streamlines analytic governance for reliable data and insights.
Cohesity forms industry’s largest alliance of DSPM vendors
Wed, 4th Oct 2023
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digital transformation
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dspm
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cohesity
Cohesity has formed the industry's largest alliance of DSPM vendors to mitigate cloud transformation and data democratisation risks.
Smartsheet unveils next generation of Enterprise Work Management Platform
Thu, 21st Sep 2023
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ai
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smartsheet
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digital marketing
The new AI-powered platform features include unparalleled scale, democratised resource management, and modern simplified views.
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Software infrastructure to grow 16% CAGR 2022-2027: Omdia
Wed, 20th Sep 2023
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saas
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daas
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it automation
Omdia's infrastructure software market forecast estimates revenue opportunity for 12 key segments spanning four regions and 16 vertical industries.
AI Taskforce gathers momentum to advise UK government
Fri, 8th Sep 2023
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ai
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zoho
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government
Leading names from industry and national security are set to advise the UK government on the risks and opportunities from artificial intelligence.
New research defines key characteristics of sovereign cloud for enterprise
Thu, 7th Sep 2023
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cloud
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sovereign cloud
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omdia
New analysis has revealed the approach to sovereign cloud by the leading vendors is as diverse as people’s understanding of what sovereign cloud is.
Panasas appoints Ken Claffey as CEO for Strategic Growth in HPC & AI Storage
Thu, 7th Sep 2023
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cloud
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job moves
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research director
Ken Claffey appointed CEO of Panasas, positioning company for strategic growth in the HPC and AI storage market.
Smartphone shipments to reach lowest volume in a decade
Thu, 31st Aug 2023
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apple
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smartphones
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technology gifts
Global smartphone shipments are predicted to drop 4.7% in 2023 to 1.15 billion units, the lowest volume in a decade, says IDC.
Oracle launches its Compute Cloud@Customer solution
Thu, 17th Aug 2023
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cloud services
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data centre operators
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db
Oracle has introduced Oracle Compute Cloud@Customer, a cloud infrastructure that brings Oracle Cloud services to any location.