Retail stories
High-street retailers urged to embrace tech for survival
Yesterday
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cx
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martech
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partner programmes
As high-street retailers grapple with fierce online competition and changing consumer habits, experts urge them to embrace technology and adapt strategies to thrive.
Revolut launches local EUR accounts for Australians
Yesterday
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cryptocurrency
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fintech
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blockchain
Revolut has unveiled local EUR accounts for Australian customers, streamlining payments and enhancing financial management for businesses and travellers.
Beyond Key wins national export excellence award in India
Yesterday
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data analytics
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digital transformation
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supply chain & logistics
Beyond Key has clinched the National Export Excellence Award in India, acknowledging its significant contributions to global software exports and innovation.
Australian retailers face rise in crime & cybersecurity woes
3 days ago
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cybersecurity
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woolworths
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merchants
Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.
Pronto Software gains prestigious Australian Owned status
4 days ago
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erp
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pronto software
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mining
Pronto Software has achieved the distinguished Australian Owned certification, underscoring its commitment to supporting local business innovation and economic growth.
Australian Computer Society launches AI cybersecurity tool
Last week
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advanced persistent threat protection
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risk & compliance
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ai
The Australian Computer Society and Cyberknowledge have teamed up to launch an AI-driven platform in April 2025, enhancing cybersecurity for SMBs across Australia.
Sinch wins Adobe partner award for third consecutive year
Last week
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cx
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martech
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data privacy
Sinch has been awarded the Adobe Digital Experience Unified Customer Experience Technology Partner of the Year for 2025, its third consecutive win in this category.
UiPath acquires Peak to boost vertical AI solutions
This month
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api
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ai
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ml
UiPath has acquired Manchester-based AI firm Peak, aiming to enhance its vertical AI solutions and expand its market presence across various industries.
Infosys highlights AI's growing impact on global industries
This month
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uc
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digital transformation
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ai
A new survey by Infosys Knowledge Institute reveals a significant shift towards scaled AI deployment across industries, driven by reduced costs and improved success rates.
inTechnology partners with Spectralink for APAC expansion
This month
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wireless networks
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cybersecurity
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collaboration
inTechnology Distribution has formed a strategic partnership with Spectralink to enhance communication solutions for businesses across the Asia-Pacific region.
Afterpay revives 'Mystery Market' for immersive VR event
This month
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cx
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martech
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bnpl
Afterpay is set to reintroduce its Mystery Market event during Afterpay Day, offering over AUD $100,000 in prizes and immersive virtual reality experiences.
KnowBe4's global report finds rising cyber threats aimed at retail sector
This month
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ransomware
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phishing
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advanced persistent threat protection
The company's latest report reveals a drastic shift in cybercrime, with phishing attacks now accounting for 38% of retail data breaches in 2023.
AnswerRocket launches new enterprise AI consulting division
This month
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data analytics
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digital transformation
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ai
AnswerRocket has launched a new Enterprise AI Consulting Division, appointing two seasoned leaders to drive business transformation through AI solutions.
Online shopper search drives 44% of ecommerce revenue
This month
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ecommerce
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cloud services
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shopping
A new report by Constructor reveals that online shoppers using search bars account for 44% of site revenue, highlighting the need for tailored ecommerce strategies.
From retail to PR and marketing communications: My journey to data management and analytics
This month
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data analytics
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customer service
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data management
After abandoning retail for PR and marketing, I discovered a passion for data management, leading me to pursue a degree in analytics, which I completed at 40.
New Zealanders spent 24 million hours on hold in 2024
This month
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uc
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it training
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cx
A report reveals New Zealanders spent 24 million hours on hold for customer service in 2024, with two-thirds considering switching providers due to delays.
Talkdesk unveils cloud expansion to boost APAC growth
This month
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cx
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martech
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genai
Talkdesk has launched the Australia Regional Cloud, enhancing its Asia-Pacific services to improve voice quality and meet local data privacy needs.
monday.com expands global partnerships & app offerings
Last month
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crm
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digital transformation
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partner programmes
monday.com has reported a 24% growth in its partner network over the past year and unveiled new tech alliances aimed at enhancing its product offerings.
Moloco & MetaRouter team up for enhanced ad personalisation
Last month
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cx
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martech
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risk & compliance
Moloco and MetaRouter have formed a partnership to enhance ad personalisation for retailers in Australia and New Zealand while prioritising customer privacy.
PPDS reveals new Philips Interactive 3000 Series displays
Last month
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digital signage
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cleantech
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sustainability
PPDS has unveiled the Philips Interactive 3000 Series, a versatile range of multi-touch displays designed for 24/7 use in various sectors.