Retail technologies stories
Exploring the role & impact of bots in eCommerce
Today
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genai
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ecommerce
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cybersecurity
In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.
Protect your profits: How to prevent downtime and maximise Black Friday sales
Last month
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cx
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martech
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commerce systems
As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.
Consumer-centric delivery: The next frontier of retail success
Fri, 17th May 2024
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cx
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martech
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supply chain & logistics
As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.
Peacock Bros acquires insignia to boost supply chain solutions
Tue, 23rd Apr 2024
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supply chain & logistics
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printing
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retail technologies
Australian supply chain firm, Peacock Bros., acquires leading identification solutions company, insignia, boosting its product offerings and regional presence.
Tough times? Aussie brands need a multi-channel strategy
Tue, 21st Nov 2023
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ecommerce
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retail technologies
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d2c
Diversifying across multiple channels not only provides a competitive advantage but also helps brands hedge against potential downturns.
Beyond NPS: Why trust matters most in customer loyalty
Wed, 25th Oct 2023
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cx
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martech
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nps
It may be the one number you need to grow, but most organisations aren't clear on the best way to increase their NPS score.
Valtech launches connector bridging Salesforce Commerce Cloud and Optimizely for retailers
Fri, 13th Oct 2023
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data analytics
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martech
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personalisation
Valtech debuts a connector that bridges Salesforce Commerce and Optimizely for seamless digital retail experiences.
Consumer experience: Is it forgotten in the Retail Media frenzy?
Tue, 22nd Aug 2023
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data analytics
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cx
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martech
Ultimately, it’s about the consumer experience. When we put the individual shopper at the centre of the advertising, everyone wins.
What this drinks retailer did to boost customer conversion to almost 100%
Mon, 14th Aug 2023
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cx
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martech
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partner programmes
Shorty's Liquor, Australia's top drinks retailer, upgraded its marketing with Dotdigital to boost customer engagement and measure deliverability.
Retail's shift: Contactless payment's post-pandemic impact
Thu, 10th Aug 2023
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martech
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commerce systems
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payment technologies
The Covid-19 pandemic has accelerated the adoption of contactless payment methods, reshaping retail and supporting larger consumer trends.
Exclusive: CitrusAd highlights the importance of retail media
Wed, 7th Jun 2023
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ecommerce
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advertising
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branding
CitrusAd is a leading retail media platform used globally. TechDay interviewed Alban Villani, CitrusAd's Regional CEO for EMEA, to find out more.
Manhattan Associates predicts retail tech trends for 2023
Wed, 18th Jan 2023
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robots
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martech
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it automation
The Australian retail landscape will see limited stock, growing volumes of returns and increased customer expectations for online deliveries.
Microsoft to launch dedicated cloud service for retail sector
Fri, 15th Jan 2021
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healthtech
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microsoft
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microsoft cloud
Microsoft Cloud for Retail is designed specifically to help retailers turn data into insights through various Microsoft services.
Retailers turn to eCommerce to keep business thriving - Zebra Technologies report
Wed, 25th Nov 2020
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martech
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commerce systems
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supply chain & logistics
New business priorities emerge in the retail sector as organizations focus on health and safety, relying on mobile and eCommerce technologies.
Retailers need to embrace marketing technology for the weirdest Black Friday ever
Thu, 3rd Sep 2020
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open source
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retail spending
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retail technologies
COVID-19 has changed the retail landscape, forcing stores to adapt. As the holiday season approaches, retailers must invest in digital marketing to stand out.
Digital transformation has become 'unstoppable' and essential for retailers, study finds
Fri, 31st Jul 2020
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uc
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digital transformation
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iot
Investing in digital transformation is crucial for retailers to survive, according to Fujitsu's global study. The majority see it as essential.
Retailers look to hybrid cloud as they search for flexibility - report
Wed, 15th Jan 2020
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hybrid cloud
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converged infrastructure
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open source
Nutanix’s report found that retailers are leading the pack in maximising the flexibility of IT infrastructure to keep pace.
Noel Leeming launches new protection plan
Fri, 20th Sep 2019
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noel leeming
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the warehouse group
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retail technologies
Noel Leeming unveils protection service plans offering customers enhanced purchase protection for technology and appliances.
Why embracing cloud-based communication applications can give retailers a boost – 8x8
Wed, 28th Aug 2019
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uc
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contact centre
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8x8
For the Australian retail sector, finding ways to cut costs and improve productivity has never been more important.
Google Cloud releases range of retail solutions
Fri, 12th Apr 2019
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crm
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uc
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hyperscale
The solutions aim to capture the growing trend of cloud in retail, offering solutions for eCommerce, inventory management, and more.