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Ericsson launches W2255 5G adapter for enterprise WAN
Unified Communications

Ericsson launches W2255 5G adapter for enterprise WAN

Outages are pushing retailers and manufacturers towards 5G and satellite links as Ericsson adds faster failover and centralised control for branch networks.

By Sofiah Nichole Salivio • 4 min read • 3 days ago
Sinch survey finds 74% of firms rolled back AI agents
Digital Transformation

Sinch survey finds 74% of firms rolled back AI agents

Governance and safety costs are now overtaking development as many firms struggle to keep live customer-facing AI agents reliable and compliant.

By Sean Mitchell • 4 min read • 3 days ago
Intruder finds exposed MySQL databases in 26% of firms
Ransomware

Intruder finds exposed MySQL databases in 26% of firms

The findings show many firms still leave internet-facing databases and admin tools open, giving attackers easy routes before flaws are even published.

By Sean Mitchell • 4 min read • 3 days ago
Infobip study finds CX investment gap in global brands
Data Protection

Infobip study finds CX investment gap in global brands

Many global brands are failing to match CX spending with the systems needed for AI-led customer journeys, according to new research.

By Sean Mitchell • 4 min read • 3 days ago
Cyber DueDil beats first-year targets with 20 deals
Ransomware

Cyber DueDil beats first-year targets with 20 deals

The Manchester firm is now weighing outside funding and headcount growth after repeat business pushed first-year revenue above GBP £250,000.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Australia & New Zealand brands lead APAC in agentic AI
Digital Transformation

Australia & New Zealand brands lead APAC in agentic AI

But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.

By Sean Mitchell • 4 min read • 3 days ago
ITC Infotech partners LayerLens on AI testing tools
Data Protection

ITC Infotech partners LayerLens on AI testing tools

Enterprises adopting AI will get new tools to assess model behaviour as ITC Infotech adds LayerLens' Stratix platform to its testing suite.

By Sofiah Nichole Salivio • 3 min read • 4 days ago
Quiq launches Voice AI & rebrand for customer service
Software-as-a-Service

Quiq launches Voice AI & rebrand for customer service

Businesses can now keep customer conversations seamless as Quiq adds live voice support and a new brand identity for its service platform.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
AI drives ransomware surge, experts urge faster defence
Malware

AI drives ransomware surge, experts urge faster defence

Experts say AI is accelerating ransomware attacks, shrinking the patching window and forcing organisations to overhaul defences and recovery plans.

By Sofiah Nichole Salivio • 6 min read • 5 days ago
Middlebank Consulting Group appoints Mark Hopkins as Associate
Digital Transformation

Middlebank Consulting Group appoints Mark Hopkins as Associate

The consultancy is betting on growing demand for better use of planning software as companies seek tighter inventory control and more reliable forecasting.

By Mark Tarre • 4 min read • 5 days ago
Transporeon launches AI search for carriers across Europe
Digital Transformation

Transporeon launches AI search for carriers across Europe

Transporeon rolls out AI-powered Natural Language Search for carriers, aiming to speed freight bookings and cut clicks across Europe and North America.

By Sofiah Nichole Salivio • 4 min read • 6 days ago
Vultr, SUSE & Supermicro team up for AI edge cloud
Virtualisation

Vultr, SUSE & Supermicro team up for AI edge cloud

Enterprises running AI across multiple sites may cut latency and costs as the partners link cloud, edge hardware and Kubernetes management.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Retail stories

Creating a more resilient, agile retail organisation
Digital Transformation

Creating a more resilient, agile retail organisation

Retailers are using category management to cut waste, avoid empty shelves and respond faster to cost-of-living pressures and supply shocks.

By Daniel Kohut • 7 min read • 4 days ago
Address data is the retail superpower
Customer Relationship Management

Address data is the retail superpower

Cleaner address records can cut failed deliveries, trim costs and lift conversions as retailers chase faster, more reliable eCommerce fulfilment.

By Greg Brown • 5 min read • 5 days ago
Amperity martech leader reveals 'secret sauce' to marketing in the moment
Digital Transformation

Amperity martech leader reveals 'secret sauce' to marketing in the moment

Retailers risk losing sales as shoppers expect offers and recommendations to update instantly, not hours after they signal intent.

By Billy Loizou • 6 min read • 5 days ago
UK firms brace for May price rises amid freight pressure
Manufacturing

UK firms brace for May price rises amid freight pressure

Freight and energy costs are feeding May price rises, with over 40% of retailers and transport firms planning increases, ONS data show.

By Mark Tarre • 5 min read • Last week
PowerSync launches optimiser for Australian energy users
Agricultural Technology

PowerSync launches optimiser for Australian energy users

Australian firms with solar and batteries can now trade flexibility for extra revenue as PowerSync’s new software targets the National Electricity Market.

By Sean Mitchell • 4 min read • Last week