ServiceNow stories
UKG & ServiceNow to integrate AI for seamless HR & payroll
Yesterday
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digital transformation
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hcm
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ai
UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.
Boomi extends leadership streak in Gartner Quadrant for iPaaS
Last week
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digital transformation
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hyperscale
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ai
Boomi has secured its position as a Leader in Gartner's iPaaS Magic Quadrant for the 11th consecutive year, marking the longest streak in the report's history.
Ensono boosts IT efficiency with Red Hat Ansible automation
Last week
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digital transformation
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it automation
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open source
Ensono has adopted Red Hat Ansible Automation Platform, saving over 210,000 IT hours and enhancing operational efficiency across its business.
Juniper & ServiceNow expand AI-native automation for networks
Last week
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
UK consumers sceptical of AI's emotional skills in service roles
Last week
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cx
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martech
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ai
UK consumers remain sceptical about AI's ability to provide emotionally intelligent customer service, with only 55% believing it can recognise emotions.
Xensam launches DataBridge to unify enterprise software data
This month
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saas
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soc
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risk & compliance
Xensam launches DataBridge, enhancing software asset management with $40m funding and SOC 2 Type 2 compliance for better enterprise IT visibility.
Josys launches Josys AI to streamline SaaS governance tools
This month
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physical security
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rpa
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ai
Josys has unveiled Josys AI, an AI-driven suite to streamline SaaS management, enhancing security and reducing IT workload across organisations.
Fujitsu named leader in ServiceNow report for Asia Pacific
This month
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.
Okta names Mike Reddie to lead Australia & New Zealand region
This month
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data protection
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cloud security
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it automation
Okta has named Mike Reddie as VP and GM for Australia and New Zealand to lead growth and enhance cybersecurity amid rising AI threats.
KPMG launches AI Trust suite to aid risk & compliance efforts
This month
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partner programmes
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genai
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data privacy
KPMG launches AI Trust services with ServiceNow to help firms improve AI governance, risk management, and compliance across all stages of AI adoption.
Teradata links with ServiceNow to boost AI agents & analytics
This month
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data analytics
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ai
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agentic ai
Teradata will integrate its analytics platform with ServiceNow’s Workflow Data Fabric, enhancing AI-driven workflows for joint customers by late 2025.
NICE & ServiceNow partner on AI to unify customer service
This month
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Apsen Farmacêutica boosts ERP automation, avoids costly migration
This month
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digital transformation
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rpa
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erp
Brazilian firm Apsen Farmacêutica avoids costly SAP migration by partnering with Rimini Street and ServiceNow to automate workflows on SAP ECC 6 platform.
ServiceNow unveils AI Platform to unify operations
This month
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crm
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digital transformation
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martech
ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.
ServiceNow unveils agentic AI platform built for trust and scale
This month
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crm
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data analytics
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digital transformation
ServiceNow launches AI Control Tower and next-gen CRM, aiming to transform enterprise operations with advanced AI and unified management.
Denis Maguire to lead New Relic enterprise sales in Australia
This month
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digital transformation
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cx
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martech
New Relic appoints Denis Maguire as Senior Director of Enterprise Sales for Australia and NZ, aiming to boost growth with enhanced observability solutions.
Cloudhouse & ServiceNow join forces to boost IT governance
This month
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itsm
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servicenow
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security vulnerabilities
Cloudhouse partners with ServiceNow to boost IT governance via integrated Guardian platform, enhancing application compatibility and infrastructure visibility.
Abnormal AI launches autonomous agents to advance email security
Last month
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it training
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phishing
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advanced persistent threat protection
Abnormal AI unveils two new autonomous tools, AI Phishing Coach and AI Data Analyst, to boost employee training and email security amid rising cyber threats.
Tray.ai launches ITSM Agent to automate IT support tasks
Last month
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saas
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uc
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
Ferrovial boosts efficiency & safety with DXC AI Workbench
Last month
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uc
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hybrid cloud
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digital transformation
DXC Technology has launched its AI Workbench, aiding enterprises like Ferrovial to scale AI with secure, compliant, and customisable solutions across operations.