Small Business (SMB) Stories - Page 13

Global Stories

Small Business (SMB) stories

Emergent launches Wingman autonomous AI agent for work

By handling emails, calendars and routine requests in the background, the tool aims to cut admin for businesses wary of autonomous AI risks.

By Sean Mitchell • 3 min read • Last month

Malware

Building security outcomes for small businesses: Why breaches persist despite available tools

Breach risk stays high for smaller firms because stolen credentials and weakly joined controls let attackers slip past existing tools.

By Debasish Mukherjee • 7 min read • Last month

Manufacturing

Rockwell's Plex named major player in six IDC reports

The recognition broadens Rockwell Automation’s software push as manufacturers seek AI tools that tie plant data to finance and planning systems.

By Sean Mitchell • 4 min read • Last month

Endpoint Protection

Splashtop launches unified IT platform for endpoints

Small IT teams get a single console for patching, remote support and security alerts as endpoint management and response are merged globally.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Protection

N-able adds cloud disaster recovery service for MSPs

The cloud-hosted backup tool aims to cut downtime for MSPs and IT teams hit by ransomware or outages, without their own DR kit.

By Sofiah Nichole Salivio • 3 min read • Last month

Software-as-a-Service

8x8 launches AI Studio for customer experience agents

Businesses can now build AI agents without specialist developers, as 8x8 rolls out early access to its Studio on the customer experience platform.

By Catherine Knowles • 4 min read • Last month

Fintech

Zeller launches UK payments platform amid fee pressure

British small businesses may cut card processing costs as Zeller enters a crowded market with more than 100 early UK sign-ups.

By Joseph Gabriel Lagonsin • 3 min read • Last month

DevOps

Robotic Marketer launches AI direct mail tool for home services

Home services firms can now target likely buyers by post as Robotic Marketer folds direct mail into its AI marketing platform.

By Catherine Knowles • 3 min read • Last month

Open source

Springboards launches Flint AI model for marketers

Marketers may get more varied ideas as the Sydney-based firm widens access with free and paid tiers after relaunching its platform.

By Catherine Knowles • 4 min read • Last month

Stories from Other Regions

Small Business (SMB) stories

Hybrid & Remote Work

UK startups shift outside Central London, report finds

Founders are increasingly opting for commuter-belt bases, as new data shows more than half of UK startups now launch outside Central London.

By Sean Mitchell • 4 min read • Last month

Firewalls

Zen partners eero on business WiFi across full fibre

Nearly half of UK small firms say poor in-building WiFi is undermining full fibre, costing them around 11 hours a week in lost productivity.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Human Capital Management

Singapore graduate jobs hold up better than senior hiring

Fewer graduates are losing out than managers, but smaller firms and internships are becoming vital entry points as competition intensifies.

By Kaleah Salmon • 4 min read • Last month

Data Analytics

Five ways to maximise benefits of mobile-first systems

Australian venues are turning to mobile-first systems to cut labour pressure, reduce errors and lift spend per table amid tight margins.

By Barry Shaked • 4 min read • Last month

Digital Transformation

Quickfire Digital named Shopify Platinum partner in Norwich

The Norwich agency will gain closer access to Shopify support and planning after becoming one of just 15 UK Platinum partners.

By Sofiah Nichole Salivio • 4 min read • Last month

Digital Transformation

Talion wins SME Security Solution Award amid cyber shift

SMEs are demanding clearer incident response as cyber attacks rise, boosting Talion’s case for a model built around decision-making over alerts.

By Shannon Williams • 5 min read • Last month

Data Protection

FCA sets out open finance plans to boost credit access

Small firms and mortgage seekers could gain faster access to credit as the regulator widens permissioned data sharing beyond open banking.

By Karen Joy Bacudo • 3 min read • Last month

Malware

UK firms urged to bolster cyber security after breaches

Nearly 612,000 firms were hit last year, underscoring a gap in basic defences as phishing and ransomware drive growing losses.

By Shannon Williams • 4 min read • Last month

Customer Relationship Management

The growing gap between businesses that use tech well and those that don't

Businesses that fail to turn data, automation and integration into action risk slower growth, missed leads and weaker customer experiences.

By Lovan • 6 min read • Last month

Customer Experience

Why some brands seem “everywhere” online (and others don't exist)

Brands that ignore coordinated search, content and distribution efforts often vanish online, even when their products are just as good.

By Lovan • 6 min read • Last month

Partner Programmes

What makes virtual offices a smart choice for startups

Startups can trim overheads and still project a credible image, with virtual offices also suiting remote teams and expansion plans.

By Chirag Solanki • 4 min read • Last month