The Ultimate Guide to Software-as-a-Service
A curated Kiwi edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Kiwi Software-as-a-Service News
Regional stories with direct local relevance
Halter's Clank AI cuts engineering time in farm tech
Farming customers could see faster fixes as the system now handles alert triage and code changes, saving more than 215 engineering hours.
Reso launches AI dispute platform for New Zealand HR
Rising grievance filings and scrutiny over AI errors in legal work are boosting demand for tools that assess workplace disputes earlier.
NZ tech marketing awards finalists named across sector
Marketing is gaining strategic weight as nine tech businesses vie for honours in awards that spotlight New Zealand firms' push overseas.
Company-X launches testbed for roading verification records
The platform could help roading teams spot defects sooner by turning scattered verification records into searchable, location-based evidence.
Thread launches AI marketing record for enterprises
Enterprise marketers could soon stop losing campaign know-how as Thread's AI system records briefs, plans and results in one place.
New Zealand firms struggle to scale AI across business
Despite near-universal uptake, just 4% of New Zealand organisations say AI has transformed core operations, Datacom's survey shows.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Dayforce named leader in Gartner workforce management
Avalara names Claire Goad to lead e-invoicing push
Avalara named Leader in IDC MarketScape e-invoicing
Google Cloud named Leader in Forrester cloud assessment
LumApps names Sébastien Cano as Chief Executive Officer
Featured News
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
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Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
Cvent says event success lies in genuine human interaction
Hybrid formats are helping organisers broaden reach without losing the in-room relationships that still drive trust, leads and donations.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Measure/demonstrate: TechnologyOne boosts council digital transformation
Councils are being urged to track savings and focus on improvement after software roll-outs, as one New Zealand authority cuts ERP ownership costs by 38%.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Future of enterprise software is agentic apps, says Oracle
Oracle is targeting a common blocker to AI adoption by adding governance, human checks and audit trails to its agentic app builder.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
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CorPlan launches CoreEPM: Rapid return AI-powered Business Intelligence
By replacing spreadsheets and manual finance work, the new platform aims to cut months-long implementation times and free staff for higher-value tasks.
Expert Columns
Healthcare finance is lean and complex. Its spend controls have to keep up
Spend management is not a volume problem
Corporate travel is built for the traveller. Finance inherits the mess
When IT fails in manufacturing, the whole supply chain pays
Four rules for outcome based SaaS pricing in the AI era
6 Pillars of data quality and strategies for improving your data
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
ERP will run your business. It won't manage your spend
Most pharma AI is borrowed, ours is built
The psychology of better decision-making in the real-time enterprise
Interviews
Interviews and video coverage from the networkRecent Software-as-a-Service News
DXC names three winners of 2026 insurance invitational
Insurers in Australia and New Zealand may gain tools for fraud checks, customer communication and injury recovery after DXC picked three startups.
Business AI spending rises 406% at Revolut Business
Companies are treating AI like a recurring operating cost, with monthly business spending up 406% and average outlay far above retail users.
OWNA rolls out AI daycare platform on Oracle cloud
Hundreds of educators could spend less time on paperwork as the new system automates family updates and other childcare admin tasks.
Heidi raises US$340M to expand AI agents in healthcare
Heidi has raised US$340 million to expand its AI Care Partner across health systems and move beyond clinical documentation into supervised tasks.
Keepit tops USD $100 million ARR on AI truth cloud
The milestone underlines rising demand for independent backup as firms seek reliable records for AI-driven systems and compliance.
Manhattan launches tiered Editions for growing firms
Growing firms will be able to add supply chain functions without reimplementation, as Manhattan's tiered software model targets easier scaling.
HelmGuard raises USD $7.3 million for US expansion
The cash will fund offices in New York and San Francisco as the start-up targets faster risk checks for regulated firms and AI agents.
Legora launches legal research foundation for AI law
The new layer could help lawyers avoid relying on outdated or non-binding authorities as they use AI to research case law across jurisdictions.
Keyfactor tops USD $200 million in annual recurring revenue
Demand for machine identity security and digital trust tools lifted annual recurring revenue more than 35 per cent year on year.
Perplexity adds Portable Computer to Windows RTX PCs
High-end RTX users can now keep sensitive work on-device as Perplexity extends its local AI agent to supported Windows PCs.
GitLab 19.4 adds agentic automation & cost controls
Administrators now have tighter oversight as GitLab 19.4 expands AI agent controls, model choice and usage visibility across teams.
Freshworks expands Freddy AI with email & workflows
Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.
Mandiant warns of AI agents fuelling new attack risks
Autonomous systems are now creating fresh avenues for code theft, remote execution and runaway cloud spending, Mandiant says.
Flam raises USD $40 million in QED-led funding round
The cash will fund research, product expansion and overseas sales as the San Francisco-based company grows beyond 100 enterprise customers.
Riverbed launches Network 360 with AI observability
Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.
Shufti launches bank account verification in 70 nations
Businesses can now confirm account ownership before sending payments, with Shufti's tool covering more than 70 countries and easing fraud checks.
Merlin rolls out NiCE CXone across 140 attractions
Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
Diligent adds agentic AI tools to risk & audit platform
Boards will get faster visibility into shifting risks as Diligent's new AI agents automate audit and governance tasks across its platform.
Autodesk adds AI tools & MaintainX in strategic deal
The move could help customers link field operations to design and manufacturing workflows as Autodesk broadens artificial intelligence across its software.
Job Moves
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Tax Traders appoints Chloe Kyrke-Smith as Head of Product
Airwallex names Sir Bill English chair of New Zealand board
Peter Nelson appointed Managing Director for Datacom New Zealand
Ben Gracewood joins Fergus as VP of engineering in Auckland
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Ben Wagner Joins Mortar AI as New Sales Director
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Microsoft New Zealand appoints Hayley Horan as SaaS Partner Lead
