Support stories - Page 6
Infovista appoints Rick Hamilton as Deputy CEO to Drive Network Infrastructure Automation
Tue, 9th May 2023
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devops
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digital transformation
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apm
Infovista has appointed Rick Hamilton as Deputy CEO to scale its Network Lifecycle Automation strategy and expand the company's presence in Americas.
Social connection: The changing hierarchy of intranet needs
Tue, 9th May 2023
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hybrid & remote work
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workplace
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support
Recent client experience and conversations with peers have indicated that the needs of business teams are changing.
SEON hires new CRO to combat financial crime
Thu, 27th Apr 2023
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saas
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bnpl
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ecommerce
Global financial crime prevention experts, SEON, hired Matt DeLauro as its new CRO to help prevent financial crime and support businesses.
How lifecycle management can stop the end-of-support problem
Wed, 19th Apr 2023
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migration
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it automation
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microsoft
Microsoft announced it has ended support for Office 2013 as of April 11, 2023, resulting in some IT administrators scrambling to upgrade.
Couchbase expands office space & hires new VP
Thu, 6th Apr 2023
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digital transformation
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partner programmes
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support
Couchbase grows its headcount by 30% in the UK and expands office space in Manchester, appoints Robert Ekstrom as VP of Europe.
How to promote and achieve sustainable productivity
Tue, 4th Apr 2023
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hybrid & remote work
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productivity
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support
The pure pursuit of productivity has often come at a cost to employees and companies. Enter sustainable productivity, a better way to do productivity.
IWD 2023: Moving towards gender equity in STEM careers
Wed, 8th Mar 2023
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dei
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women in technology
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support
The campaign to encourage girls into STEM subjects is an admirable one, but there's more to gender equity than education alone.
IWD 2023: How demonstrating your expertise can help other women get on in the ICT industry
Wed, 8th Mar 2023
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dei
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ict
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women in technology
UK women in the ICT industry are working to challenge the tokenism and lack of knowledge about their roles in the sector.
IWD 2023: Embracing equity starts with backing yourself
Wed, 8th Mar 2023
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dei
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women in technology
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support
Have the confidence to step up and you’ll inspire other women to do likewise, writes Jamf’s Senior Manager Customer Success APAC, Melissa Antoine.
IWD 2023: Women need a seat at the table and support to get them there
Wed, 8th Mar 2023
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dei
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support
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esg
This year's theme challenges us to deepen our understanding and use it to cultivate a more inclusive and supportive ecosystem.
IWD 2023: Supporters in high places - How a sponsor can send your career soaring
Wed, 8th Mar 2023
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dei
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women in technology
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support
Mentoring and sponsorship can help women reach their full potential in male-dominated industries, like IT, on International Women's Day 2023.
Prioritising a digital-first customer experience strategy
Wed, 1st Mar 2023
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uc
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cx
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martech
The impacts of a digital-first society on contact centres are significant and require a digital-first customer experience strategy.
VAST extends Veeam partnership, boosts support against ransomware
Wed, 15th Feb 2023
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virtualisation
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partner programmes
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ai
VAST Data and Veeam have extended their partnership to help enterprise organisations recover quickly from ransomware attacks.
Most workers who feel at home at work don’t intend to leave
Thu, 9th Feb 2023
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healthtech
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support
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workforce management
Workday has published the results of a new survey, finding that 79% of workers who feel a sense of belonging in the workplace do not intend to leave their jobs.
Freshworks launches collection of updates powered by AI
Thu, 10th Nov 2022
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cx
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martech
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ai
Product updates include AI-powered support features to help agents improve response times, and embedded AI to help sales and marketers increase productivity.
Somar Digital helping to eliminate family violence in NZ
Wed, 5th Oct 2022
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support
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safety
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somar digital
Somar Digital is working with Te Aorerekura, providing its expertise on new digital tools to help end family and sexual violence in New Zealand.
Somar Digital appoints Fiona Reid as Chief Executive Officer
Fri, 2nd Sep 2022
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support
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leadership
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nzme
Somar Digital promotes COO Fiona Reid to CEO, replacing founding CEO Aaron Scott who will take on an active role as Enterprise and Innovations Manager.
Nuspire appoints Pete Shah as Chief Revenue Officer
Fri, 2nd Sep 2022
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cybersecurity
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support
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sales
Pete Shah has been appointed as Nuspire's Chief Revenue Officer, tasked with driving growth and leading all field operations including sales and partnerships.
Thales appoints Jeff Connolly as CEO
Fri, 17th Jun 2022
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customers
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support
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leadership
Jeff Connolly appointed CEO of Thales Australia, taking the reins from retiring CEO Chris Jenkins, effective September 1, 2022.
11:11 Systems appoints Marc Beder as APAC regional director
Fri, 10th Jun 2022
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customers
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support
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b2b
11:11 Systems has appointed Marc Beder as APAC regional director, following their acquisition of iland; he'll lead all business activities in the region.