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User experience (UX) stories

V2 AI wins AWS agentic AI competency in Asia Pacific
Digital Transformation

V2 AI wins AWS agentic AI competency in Asia Pacific

The accreditation could help regulated firms in Asia Pacific choose a partner for deploying agentic AI on AWS with stronger governance and security.

By Joseph Gabriel Lagonsin • 3 min read • This month
SEB Baltic taps Entersekt for payment authentication
Data Protection

SEB Baltic taps Entersekt for payment authentication

The deal gives the Baltic bank a risk-based way to cut card fraud while reducing friction for online shoppers across the region.

By Karen Joy Bacudo • 4 min read • This month
Meta dominates AI glasses market as shipments surge 263%
Wearables

Meta dominates AI glasses market as shipments surge 263%

The market's rapid expansion is fuelling privacy and cost concerns as display-less models make up 96% of shipments and Meta holds 94%.

By Raphael Veloso • 4 min read • This month
Granicus adds AI analytics to Government Experience Cloud
Software-as-a-Service

Granicus adds AI analytics to Government Experience Cloud

Agencies using Government Experience Cloud can now spot where residents abandon online services and prioritise fixes using AI-led benchmarks.

By Mara Sugue • 4 min read • This month
Riot brings VALORANT Laneways pop-up event to Melbourne
Gaming

Riot brings VALORANT Laneways pop-up event to Melbourne

The free two-day event gives Australian and New Zealand players an early chance to try the console version during Melbourne International Games Week.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Hands-on review: Norton VPN (Standard)
Virtual Private Networks

Hands-on review: Norton VPN (Standard)

Streaming and everyday privacy get a lift from this easy-to-use VPN, which proved faster than NordVPN in testing and works on TVs too.

By Tom Richmond • 4 min read • Last month
TNS launches bring-your-own-app feature for terminals
Customer Experience

TNS launches bring-your-own-app feature for terminals

Unattended operators can now tailor customer screens without shouldering PCI compliance and payment certification on TNS terminals.

By Karen Joy Bacudo • 4 min read • Last month
Terrabank partners TerraPay & Mozrt on global payments
Fintech

Terrabank partners TerraPay & Mozrt on global payments

Customers will gain faster, lower-cost cross-border transfers as Terrabank taps TerraPay's network of bank accounts and digital wallets.

By Karen Joy Bacudo • 3 min read • Last month
The next eCommerce interface may not be a screen
Wearables

The next eCommerce interface may not be a screen

AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.

By Bobby Joseph • 6 min read • Last month
OpenAI unveils 20 updates with new agents & GPT-6.1
Software-as-a-Service

OpenAI unveils 20 updates with new agents & GPT-6.1

Businesses may pay less for advanced AI as OpenAI bundles cheaper access, always-on agents and a shared workspace into ChatGPT.

By Joseph Gabriel Lagonsin • 3 min read • Last month
TechnologyOne launches AI agent for university students
EduTech

TechnologyOne launches AI agent for university students

University support could become easier as TechnologyOne rolls out a conversational AI agent linking students to enrolment, resources and tasks.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

User experience (UX) stories

Crestron launches Collab Compute in India at InfoComm
Unified Communications

Crestron launches Collab Compute in India at InfoComm

The hardware platform targets hybrid meeting demand as Indian firms look to standardise room technology across offices and keep support manageable.

By Sofiah Nichole Salivio • 4 min read • This month
ZYMIX launches UK social super app for Gen Z users
Fintech

ZYMIX launches UK social super app for Gen Z users

The app aims to cut the need for Gen Z users to juggle separate services, as UK adults now use 41 apps a month on average.

By Sofiah Nichole Salivio • 4 min read • Last month
Gate City Bank boosts digital use with Alkami tools
Data Analytics

Gate City Bank boosts digital use with Alkami tools

The North Dakota lender cut fraud losses and lifted logins after linking marketing, onboarding and banking tools into one platform.

By Karen Joy Bacudo • 4 min read • Last month
Kramer unveils AV range for India show at InfoComm
Digital Transformation

Kramer unveils AV range for India show at InfoComm

Demand for simpler hybrid meeting and control-room setups is driving Kramer's broader India push, with booth demos aimed at enterprises and schools.

By Sofiah Nichole Salivio • 4 min read • Last month
Bristol NHS Foundation Trust launches first LocalNHS site
Digital Transformation

Bristol NHS Foundation Trust launches first LocalNHS site

Patients could see faster, more consistent NHS web updates as Bristol's new platform aims to cut duplicated digital work across trusts.

By Sofiah Nichole Salivio • 4 min read • Last month
Canadians say technology speeds work but adds digital toil
Digital Transformation

Canadians say technology speeds work but adds digital toil

Canadians are increasingly frustrated by notifications, app switching and information overload, even as three-quarters say technology speeds their work.

By Sofiah Nichole Salivio • 4 min read • Last month
MVB Bank partners DingoBlu on mobile finance platform
Gaming

MVB Bank partners DingoBlu on mobile finance platform

Customers will soon get a new mobile-first current and savings account option, as DingoBlu lines up MVB to provide the regulated banking rails.

By Karen Joy Bacudo • 4 min read • Last month