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Amperity launches AI tools for real-time customer action
Customer Experience

Amperity launches AI tools for real-time customer action

Brands can now trigger live customer responses as Amperity ties AI assistants to identity-resolved data, abandoned baskets and website personalisation.

By Sean Mitchell • 4 min read • This month
Amperity expands Australian operations with AWS rollout
Software-as-a-Service

Amperity expands Australian operations with AWS rollout

Australian retailers and other regulated firms can now keep customer data in-country as Amperity adds AWS hosting in Sydney and Melbourne.

By Joseph Gabriel Lagonsin • 3 min read • Last month
Databricks to invest USD $850 million in UK expansion
EduTech

Databricks to invest USD $850 million in UK expansion

The expansion will more than double Databricks’ UK and Ireland headcount as it courts AI talent and deepens ties with major customers.

By Mark Tarre • 4 min read • Wed, 1st Apr 2026
Amperity hires Bridget Perry as Chief Marketing Officer
Data Protection

Amperity hires Bridget Perry as Chief Marketing Officer

Amperity names seasoned SaaS marketer Bridget Perry as CMO to drive global growth and sharpen its AI-focused customer data platform.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026
Infobip named top RCS for Business vendor by Juniper
Unified Communications

Infobip named top RCS for Business vendor by Juniper

Infobip tops Juniper RCS for Business 2026 leaderboard, hailed as leading Established Leader on reach, innovation and operator ties.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
Six Nations ads boost engagement but spark fan backlash
Customer Experience

Six Nations ads boost engagement but spark fan backlash

Six Nations in-game ads boost online engagement for Samsung and Virgin Atlantic but trigger heavy social media backlash from rugby fans.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 19th Feb 2026
Amperity unveils tool to monetise first-party data
Data Protection

Amperity unveils tool to monetise first-party data

Amperity launches Audience Monetization, an AI-powered tool to package and sell permissioned first-party audiences to advertisers.

By Mark Tarre • 3 min read • Fri, 23rd Jan 2026
Amperity unveils AI agent to build live customer journeys
Customer Experience

Amperity unveils AI agent to build live customer journeys

Amperity has debuted an AI Customer Data Agent that turns natural-language prompts into live segments and customer journeys for marketers.

By Mark Tarre • 4 min read • Wed, 14th Jan 2026
Amperity unveils AI tools to personalise airline, hotel stays
Digital Transformation

Amperity unveils AI tools to personalise airline, hotel stays

Amperity debuts AI-powered tools for airlines and hotels, promising real-time personalised offers by unifying fragmented traveller data.

By Melania Watson • 4 min read • Thu, 18th Dec 2025
Amperity introduces Real-Time Profiles for instant personalisation
Customer Experience

Amperity introduces Real-Time Profiles for instant personalisation

Amperity launches Real-Time Profiles, combining live activity with historical data to enable instant, personalised customer experiences across marketing and service.

By Sean Mitchell • 3 min read • Tue, 4th Nov 2025
TCS Q1 revenue hits USD $7,421m, highlights AI & security wins
Digital Transformation

TCS Q1 revenue hits USD $7,421m, highlights AI & security wins

TCS reported USD $7,421m revenue in Q1 FY26, highlighting gains in AI and cybersecurity despite a slight year-on-year revenue decline.

By Sean Mitchell • 5 min read • Mon, 14th Jul 2025
Virgin Atlantic deepens TCS partnership for AI transformation
Digital Transformation

Virgin Atlantic deepens TCS partnership for AI transformation

Virgin Atlantic has extended its partnership with Tata Consultancy for seven years to accelerate AI-led digital transformation across its core airline operations.

By Shannon Williams • 4 min read • Fri, 6th Jun 2025
CellPoint Digital promotes Sørensen & Osei to key roles
Fintech

CellPoint Digital promotes Sørensen & Osei to key roles

CellPoint Digital has promoted Michael Sørensen to CTO and Steven Osei to CMO, enhancing their leadership amid rapid fintech industry changes.

By Imee Dequito • 3 min read • Thu, 10th Oct 2024

Stories from Other Regions

Virgin Atlantic stories

UK airlines turn to agentic AI & WhatsApp to cut queues
Customer Relationship Management

UK airlines turn to agentic AI & WhatsApp to cut queues

UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Feb 2026
Virgin Atlantic sees 11% rise in online check-in at Heathrow
Smart Cities

Virgin Atlantic sees 11% rise in online check-in at Heathrow

Virgin Atlantic's partnership with Infobip has boosted online check-in at Heathrow by 11% using automated WhatsApp messaging to streamline passenger experience.

By Kaleah Salmon • 3 min read • Mon, 8th Sep 2025
Virgin Atlantic launches AI apprenticeship for all staff
Digital Transformation

Virgin Atlantic launches AI apprenticeship for all staff

Virgin Atlantic launches 'AI Champion' apprenticeship for all staff, boosting AI skills across roles with support from education tech firm Cambridge Spark.

By Kaleah Salmon • 3 min read • Thu, 17th Apr 2025
CellPoint Digital secures $30m investment for global expansion
Payment Technologies

CellPoint Digital secures $30m investment for global expansion

CellPoint Digital has raised USD $30 million in investment to enhance its global expansion and boost payment orchestration solutions in the travel sector.

By Catherine Knowles • 2 min read • Fri, 22nd Nov 2024
Databricks opens new European hub in central London
Unified Communications

Databricks opens new European hub in central London

Databricks has unveiled a new European hub in central London, enhancing its presence in the UK and supporting innovation in data and AI solutions.

By Catherine Knowles • 4 min read • Wed, 9th Oct 2024