Voice over Internet Protocol (VoIP) stories - Page 11
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
Opsera releases native CI/CD automation for Salesforce
Tue, 29th Jun 2021
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devops
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uc
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data analytics
Opsera has launched native CI/CD release automation for Salesforce, addressing the lack of DevOps capabilities in the platform.
Five must-haves for unified communications to bridge the gaps in a hybrid workplace
Mon, 28th Jun 2021
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uc
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hybrid & remote work
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contact centre
Despite the benefits of remote work, the office will continue to play a key role in how businesses operate in the future.
Microsoft showcases what's new in Windows 11
Fri, 25th Jun 2021
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uc
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windows
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microsoft
Microsoft officially announces details of the upcoming Windows 11 operating system, and yes, it's a free upgrade for eligible Windows 10 PCs.
Microsoft unveils new innovations in Teams designed to empower hybrid work
Tue, 22nd Jun 2021
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uc
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hybrid & remote work
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voip
Microsoft introduces new innovations in Teams and Viva to enhance hybrid work, including improved meeting experiences and new video layouts.
Poly ANZ explores hybrid working and how to provide equality of experience
Tue, 22nd Jun 2021
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uc
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hybrid & remote work
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contact centre
Many businesses are on a journey to understanding how they can best provide and manage a hybrid workplace for their employees.
EXCLUSIVE: The right to repair & why NZ must rethink the e-waste problem
Fri, 11th Jun 2021
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personal computing devices
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uc
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noel leeming
What if there was a way to extend the lifespan of products before they end up in landfill? Device repairability seems like a logical step.
Proofpoint delivers advanced data loss prevention for Microsoft Teams
Mon, 7th Jun 2021
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partner programmes
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uc
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casb
Proofpoint has become a certified data loss prevention partner for Microsoft Teams, allowing for real-time data security and compliance.
Choosing the optimal SaaS backup solution
Mon, 31st May 2021
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saas
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uc
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trend micro
Enterprises are neglecting security measures for their cloud data, leading to an increase in SaaS attacks and data exploitation, warns new research.
8x8 unveils Experience Communications as a Service to help organisations meet new work requirements
Fri, 28th May 2021
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uc
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cx
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martech
8x8 introduces Experience Communications as a Service (XCaaS; merging UCaaS and CCaaS to enhance employee and customer experiences.
Microsoft NZ launches new Teams features
Fri, 21st May 2021
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uc
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microsoft
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voip
Microsoft personal features on Teams are now available in New Zealand, allowing users to connect, plan, and organise things in one place.
AVer launches new video conferencing camera & accessory range
Thu, 20th May 2021
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uc
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e-learning
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hybrid & remote work
The range includes a camera designed especially for distance learning, as well as four USB plug-and-play cameras, and a collaboration controller panel.
Interview: The intersection of technology and infrastructure amidst COVID-19
Tue, 18th May 2021
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uc
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digital transformation
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software development
TechDay spoke to Bentley Systems executives Mark Coates and Phil Christensen, who discuss how technology has changed within the infrastructure industry.
Skykick announces upgrade to address over 2000 hours of lost time for ITSPs
Fri, 14th May 2021
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uc
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helpdesk
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cloud services
Information technology service providers are losing thousands of hours every year due to needless cloud administration, according to SkyKick.
Why continuous digital transformation should be top of mind for government agencies
Fri, 14th May 2021
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uc
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digital transformation
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contact centre
Australian government accelerates digital transformation efforts, embracing cloud-based platforms & continuous transformation strategy.
New Bluetooth headsets announced by Poly
Wed, 12th May 2021
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hybrid & remote work
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uc
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bluetooth
Poly introduces new Voyager Focus 2 headsets with next-gen Acoustic Fence tech and Digital Hybrid ANC. Designed to reduce distractions while working.
Dicker Data secures distribution rights for Zoom across ANZ
Wed, 12th May 2021
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uc
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voip
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dicker data
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data’s professional AV portfolio.
8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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uc
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voip
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microsoft
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
8x8 announces updates to its cloud communications platform
Fri, 7th May 2021
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uc
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data analytics
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public cloud
Cloud communications platform provider 8x8 has announced upgrades to its contact centre, voice communications, chat and meetings.
Voyager launches customer experience squad for flagship VoIP solution
Thu, 29th Apr 2021
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uc
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cx
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martech
The updated solution will focus on improving customer interactions, behind the scenes operations, and system improvements.
Jabra announces two new additions to PanaCast camera range
Thu, 29th Apr 2021
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uc
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hybrid & remote work
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jabra
The new lineup includes the PanaCast 50 intelligent video bar and the PanaCast 20 intelligent personal camera.