Customer engagement stories - Page 3
Thesys secures $4m to advance generative UI designs
This month
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digital transformation
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cx
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martech
Thesys has secured USD $4 million in funding led by Together Fund to revolutionise AI-driven interfaces with its innovative 'Generative UI' platform.
Pixellot appoints Doron Gerstel as new Chief Executive
This month
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cx
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martech
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digital entertainment
Pixellot has announced a leadership change, with Alon Werber stepping down as CEO after nearly a decade, succeeding by Doron Gerstel.
Eagle Eye partners with Neophyte.ai for AI retail insights
This month
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data analytics
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cx
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martech
Eagle Eye has teamed up with Neophyte.ai to revolutionise retail marketing, using real-time data to enhance customer engagement and insights.
Pattern launches service to boost Australian Amazon sales
This month
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cx
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martech
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partner programmes
Pattern has launched Pattern Recovery to help Australian brands recover up to AUD $6 million in missed revenue from their Amazon marketplace activities.
SourseAI & Digitalk join forces to support new MVNOs
This month
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uc
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data analytics
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cx
Sydney's SourseAI has partnered with Digitalk to help mobile virtual network operators launch and thrive using AI and flexible platform solutions.
Unlocking unused customer data: A wake up call for travel and hospitality
This month
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hyperscale
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cx
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martech
A report reveals 57% of travel firms struggle to unify customer data, hindering marketing strategies and customer experiences in a competitive industry.
PicoNext launches AI-powered app for Shopify DPP creation
This month
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cx
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martech
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commerce systems
PicoNext has introduced a new Shopify app that allows merchants to easily create Digital Product Passports using generative AI, aiding compliance with EU regulations.
Aflac wins 2024 CSO award for innovative security project
Last month
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cx
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martech
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advanced persistent threat protection
Aflac has been awarded the 2024 CSO Award for its innovative Quackcess Granted authentication initiative, enhancing security and customer experience.
TrueDialog unveils SMS app for Salesforce Marketing Cloud
Last month
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cx
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martech
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cdp
TrueDialog has launched its SMS application for Salesforce Marketing Cloud Engagement, enhancing SMS integration across the Salesforce ecosystem.
NICE recognised as leader in 2024 Gartner Magic Quadrant
Last month
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uc
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cx
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martech
NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.
Generational divides revealed in Black Friday survey
Last month
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cx
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martech
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personalisation
Sinch's 2024 Consumer Black Friday/Cyber Monday Survey reveals younger shoppers favour mobile messaging for promotions, with 44% of 18-29 year-olds ready to spend more.
Pegasystems launches Pega Infinity 24.2 with AI upgrades
Last month
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digital transformation
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cx
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martech
Pegasystems has launched Pega Infinity 24.2, enhancing user productivity with generative AI and new features for improved workflows and customer engagement.
Suzanne Grae selects Tug Sydney for SEO & paid media
Last month
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cx
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martech
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ecommerce
Digital marketing agency Tug Sydney has been appointed by Suzanne Grae to enhance the retailer's SEO and paid media efforts across Australia.
Xero appoints Angad Soin as MD for Australia & New Zealand
Last month
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cx
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martech
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financial systems
Xero has appointed Angad Soin as Managing Director for Australia and New Zealand, enhancing its strategic focus in the region while he retains his global role.
Exclusive Networks launches XPS to improve partner cash flow
Last month
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cx
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martech
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payment technologies
Exclusive Networks has introduced XPS, a new invoicing service to help channel partners in EMEA manage cash flow and offer flexible payment options.
Marigold unveils AI advancements to boost customer loyalty
Last month
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data analytics
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cx
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martech
Marigold has unveiled an expanded roadmap for its AI platform, aiming to boost customer engagement and loyalty through innovative, human-centred experiences.
Seismic launches new enablement tools in Fall 2024 release
Last month
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data analytics
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cx
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martech
Seismic has launched its Fall 2024 product line, featuring Seismic Programs, a new suite of tools designed to enhance enablement planning and measurement.
Logpoint appoints Frank Koelmel as Chief Revenue Officer
Last month
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firewalls
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data protection
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siem
Logpoint has named Frank Koelmel as its new Chief Revenue Officer, further solidifying its foothold in the European cybersecurity market.
Exclusive: Celonis expands ANZ footprint with bold growth plans
Last month
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cx
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martech
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ai
Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.
Is now the time to introduce creative directors to the board?
Last month
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cx
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martech
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hcm
As creativity gains importance in the workplace, the question arises: should Creative Directors be appointed to Boards to drive organisational success?.