Customer Feedback stories - Page 2
Exclusive: How Partners Life is simplifying the journey to life insurance
Tue, 1st Oct 2024
#
edutech
#
digital transformation
#
cx
Tim von Dadelszen at Partners Life is simplifying life insurance via digital innovation, making it more accessible for customers through the new Evince platform.
Pure Storage named leader in Gartner Magic Quadrant 2024
Tue, 24th Sep 2024
#
storage
#
uc
#
cx
For the eleventh consecutive year, Pure Storage has secured its spot as a Leader in the 2024 Gartner Magic Quadrant for Primary Storage Platforms, excelling in execution and vision.
Microsoft boosts AI collaboration with Wave 2 of 365 Copilot
Wed, 18th Sep 2024
#
cx
#
martech
#
ai
Microsoft unveils Wave 2 of Microsoft 365 Copilot, featuring Copilot Pages, Python in Excel, and automated agents to boost productivity and collaboration.
Nuix unveils Cognitive AI for Discover platform enhancements
Fri, 6th Sep 2024
#
cx
#
martech
#
ai
Nuix has launched Cognitive AI to boost its Discover platform's efficiency in document review, promising enhanced speed, accuracy, and cost savings.
Enzoic boosts Active Directory security with new features
Fri, 23rd Aug 2024
#
cx
#
martech
#
advanced persistent threat protection
Enzoic's updated Active Directory tool bolsters password security and eases IT workloads with continuous monitoring, detailed insights, and enhanced permissions.
LogicMonitor named Visionary in Gartner Magic Quadrant 2024
Fri, 16th Aug 2024
#
cx
#
martech
#
integration
LogicMonitor has been named a Visionary in the 2024 Gartner Magic Quadrant for Observability Platforms, highlighting its strides in innovation and hybrid observability solutions.
Dynatrace named leader in 2024 Gartner Magic Quadrant
Thu, 15th Aug 2024
#
cx
#
martech
#
apm
Dynatrace has been named a Leader in Gartner's 2024 Magic Quadrant for Observability Platforms, ranking highest for both Vision and Execution among 17 vendors.
CI&T honoured in 2024 Gartner Peer Insights for software services
Wed, 14th Aug 2024
#
digital transformation
#
cx
#
martech
CI&T has been lauded in the 2024 Gartner Peer Insights Voice of the Customer for Custom Software Development Services, achieving a 4.8/5 rating and 100% recommendation rate.
Report reveals extensive use of AI in product research
Mon, 5th Aug 2024
#
cx
#
martech
#
ai
A joint report by Survicate and Amplitude shows 65.2% of product professionals using AI in research, despite 39.7% concerned over data quality.
Radware unveils EPIC-AI: A move to boost cybersecurity
Fri, 2nd Aug 2024
#
firewalls
#
network security
#
cx
Radware has unveiled EPIC-AI, a pioneering AI-driven security system, enhancing real-time threat detection, mitigation, and automated protection.
InMoment integrates generative AI for better customer insights
Thu, 27th Jun 2024
#
uc
#
devops
#
cx
InMoment integrates generative AI into its Conversational Intelligence, enhancing customer experience analytics by merging various feedback sources like contact centres, surveys, and social media.
Medallia named strong performer in Forrester Wave report
Tue, 25th Jun 2024
#
cx
#
martech
#
ai
Medallia named a Strong Performer for Customer Analytics Technologies, spotlighting its advanced AI, real-time data processing, and text analytics.
Kentico celebrates 20 years of innovation & digital growth
Tue, 25th Jun 2024
#
digital transformation
#
cx
#
martech
Kentico marks its 20th anniversary, celebrating two decades of innovation from a bachelor thesis to a global expert in digital experience platforms.
Alchemer launches AI-driven tool for real-time CX feedback analysis
Wed, 19th Jun 2024
#
data analytics
#
cx
#
martech
Alchemer has launched Alchemer Pulse, an AI-powered tool for rapid analysis of customer feedback, transforming unstructured data into clear, actionable insights.
Keepit earns third consecutive Customer Top Rated Award
Thu, 16th May 2024
#
dr
#
cx
#
martech
Keepit wins its third consecutive Customer Top Rated Award from TrustRadius for excellence in SaaS Backup, Data Loss Prevention, Disaster Recovery, and Enterprise Backup.
Qualtrics unveils AI tools to boost large-scale customer experiences
Thu, 2nd May 2024
#
cx
#
martech
#
motorola solutions
Qualtrics unveils AI-empowered tools, set to personalise customer experiences across multiple channels, potentially impacting customers of major firms such as Hilton and Motorola Solutions.
Joao Silva named Pure Storage's VP for EMEA, Latin America operations
Mon, 1st Apr 2024
#
storage
#
cx
#
martech
Joao Silva, a seasoned British tech executive, has been named Vice President of EMEA and Latin America operations for Pure Storage, set to drive growth after the firm's notable Q4 performance.
Keeper Security enhances UI & introduces new onboarding experience
Thu, 21st Mar 2024
#
cx
#
martech
#
soc
Keeper Security bolsters its cybersecurity platform with enhanced user interface, launches new, user-friendly onboarding experience guided by a Quick Start Checklist.
Zeda.io's Insights 2.0: Harnessing AI to enhance product development
Wed, 20th Mar 2024
#
saas
#
cx
#
martech
Zeda.io revolutionises customer insights with the release of their AI-driven Insights 2.0, aimed at transforming product management by harnessing customer feedback for revenue-focused product strategies.
Sysdig lauded as Strong Performer in Gartner's CSPM Tools report
Mon, 11th Mar 2024
#
cloud security
#
cx
#
martech
Sysdig was lauded as a 'Strong Performer' in the Gartner Peer Insights Voice of Customer for Cloud Security Posture Management Tools, earning top ratings based on customer feedback.