Digital Engagement stories - Page 3
Connected Learning Advisory to host digital tech events this April
Wed, 23rd Mar 2016
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edutech
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e-learning
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digital engagement
The Connected Learning Advisory has announced it will run a one-day professional support workshop for teachers around New Zealand this April.
Genesys omnichannel solution delivers big ROI, study shows
Mon, 22nd Feb 2016
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crm
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uc
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martech
Genesys has released new research that indicates its omnichannel engagement solution delivers big financial returns to customers.
Turns out it doesn't take much for your customers to go elsewhere
Thu, 18th Feb 2016
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crm
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martech
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digital engagement
Nearly half of customers will switch to a competitor within a day of receiving poor customer service, according to new research.
Australian Government digital transformation facing barriers
Tue, 27th Oct 2015
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digital transformation
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healthtech
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digital engagement
Only 27% of Aussie government officials are confident in their organisation's digital readiness, despite viewing digital as a significant disruptor.
Cisco looks to make South East Queensland first smart region
Fri, 14th Aug 2015
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smart cities
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cisco
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digital engagement
Cisco has released its first Smart Region Report, highlighting digital opportunities for South East Queensland.
Equipping the educator sector for success: Cyclone goes Platinum with HP's Enterprise Group
Fri, 19th Jun 2015
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hp
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digital engagement
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learning
The ways in which we are learning is evolving. The new digital environment is empowering learners and teachers as never before.
Digitally influenced retail sales to reach $2.2 trillion by 2015
Tue, 19th May 2015
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cx
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martech
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deloitte
Digital interactions are set to influence 64% of every dollar spent in retail stores by end of 2015, according to Deloitte Digital.
Are you fooled by multi-channel?
Mon, 10th Nov 2014
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martech
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omnichannel
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digital engagement
In a digital era, many firms fall into the multi-channel trap, failing to deliver consistent experiences across customer journeys.