The Ultimate Guide to eCommerce
A curated Kiwi edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Kiwi eCommerce News
Regional stories with direct local relevance
How safe are digital driver's licences?
The rollout could spare non-smartphone users from being left behind, while privacy safeguards and encrypted storage aim to keep hackers out.
Paddock to Pantry sales surge as online model grows
The online grocer's sales jumped 197% in a year as centralised fulfilment and nationwide delivery help it challenge New Zealand's duopoly.
iGoDirect names Greg Duncan to lead New Zealand push
The appointment comes as iGoDirect targets faster growth in New Zealand's expanding corporate gift card market, forecast at NZD $2.25 billion by 2028.
Trade Me appoints Kul Singh Kargil as Chief Executive
The handover comes after seven years under Anders Skoe, as the New Zealand marketplace looks to expand under a former REA Group executive.
IKEA New Zealand launches rewards for Family members
The new scheme rewards shopping and app use, as IKEA New Zealand seeks to deepen loyalty in one of its fastest-growing markets.
EY New Zealand names 16 finalists for entrepreneur award
The shortlist spans software, biotech and retail, highlighting the breadth of New Zealand firms vying for EY's 2026 entrepreneur prize.
Analyst Insights
Research and market analysis connected to eCommerce
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Corsearch names Todd Morris as Chief Executive Officer
Global fintech market set to hit USD $1.5tn by 2034
Featured News
Expert Columns
How multi-shopper AI is transforming retail store operations
The Next E-commerce Interface May Not Be a Screen
6 Industries that need address verification
Cross-border checkout has a data quality problem
For sensitive health categories, eCommerce can remove more than just the checkout queue
Breaking through the spreadsheet ceiling: Why growing export businesses need better tax solutions
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Retailers boost video & AI as visual commerce grows
Retailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.
NatWest & banks set out AI agent payment principles
Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.
Al-Futtaim picks Juspay for 50-brand payments rollout
Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.
Bir launches digital push for Azerbaijan micro-firms
Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.
Ant International launches AI-native payments stack
The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.
AsiaPay launches tokenisation service for Asia-Pacific
Merchants across 12 Asian markets can now use a single interface to cut checkout friction and fraud exposure on card payments.
Octave names S-OIL & Coupang as APAC award winners
The awards spotlight software use that is helping operators cut downtime and improve engineering data reliability across Asia-Pacific industries.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
Shopify switches apps back to native with AI tools
Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.
Link4 marks 10 years as digital trade services grow
Broader e-invoicing rules are pushing Link4 beyond invoice delivery into compliance and cross-border trade services for businesses in Asia-Pacific.
Shoppers warm to AI meal plans but resist product picks
AI meal planning is gaining trust in Australia and New Zealand, but shoppers still override automated basket choices to control price and pack size.
Mastercard launches Wallet Pay for digital wallets
Digital wallet users will gain wider cross-border acceptance as Mastercard links Wallet Pay to Alipay+ and regional providers worldwide.
Vistar expands into Japan with local leadership team
The expansion deepens the ad-tech group's Asia Pacific push as advertisers in Japan shift faster towards programmatic digital out-of-home buying.
Merchants unaware of Visa VAMP compliance thresholds
Many retailers could face penalties in the Golden Quarter without realising they are near Visa's revised dispute and fraud limits.
Feedstead launches Shopify supplier price review tool
Retailers can now review supplier cost changes in browser before updating Shopify prices, with large rises flagged for approval and export only.
Anthropic launches Claude commerce blueprint for retailers
Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.
Adyen partners Limitless Technology on Asia-Pacific payments
Online gifting shoppers across six Asia-Pacific markets should see fewer checkout errors as Limitless Technology shifts to one payment provider.
AfterShip launches AI tool for post-purchase retail
Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.
Okta launches Auth0 tools for AI agents & B2B logins
AI shopping and enterprise logins are driving Okta's latest Auth0 roll-out, as businesses seek tighter identity controls without slowing sales.
SEON partners Exist Software Labs on fraud tools in Asia
The deal gives banks and fintechs in the Philippines and Southeast Asia wider access to fraud checks as online transactions surge.