Forrester Research stories - Page 26
Study reveals employees will benefit most from RPA adoption in ANZ
Mon, 13th May 2019
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rpa
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analyst report
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automation anywhere
Automation Anywhere study reveals early success of RPA adoption in ANZ, with businesses reaping significant rewards in efficiency and productivity.
How the Intel vPro platform helps enterprises save money
Thu, 9th May 2019
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data analytics
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martech
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planning
Intel vPro platform offers up to $2.8m benefits over 3 years, with an ROI of up to 155%, according to new Forrester study.
Why most businesses have adopted multi-cloud strategies for critical applications
Thu, 2nd May 2019
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data analytics
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martech
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planning
A Virtustream study reveals 97% of businesses now use multi-cloud strategies for mission-critical apps, with 90% set to boost investment and staffing.
AI continues to widen CX success gap
Wed, 1st May 2019
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crm
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uc
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cx
Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.
Sungard AS named DRaaS leader by Forrester
Thu, 25th Apr 2019
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dr
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cloud services
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draas
Sungard AS named a Leader in Disaster-Recovery-As-A-Service by Forrester, praised for its resilience and innovation.
Hootsuite leads the social engagement charge - Forrester report
Wed, 24th Apr 2019
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data analytics
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martech
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planning
Hootsuite recognized as a leader in Forrester's Sales Social Engagement Tools report, praised for its seller-focus and scale.
Forrester names Mimecast a Leader in information archiving
Wed, 17th Apr 2019
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mimecast
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enterprise information archiving
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radicati group
Mimecast hailed as a leader in information archiving by Forrester, excelling in customer support and user experience, with top accolades from Radicati.
TIBCO appoints new chief as former CEO moves up the ranks
Thu, 11th Apr 2019
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data analytics
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martech
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planning
TIBCO appoints Dan Streetman as CEO effective April 15, with current CEO Murray Rode promoted to vice chairman to enhance the company’s long-term strategy.
Forrester names Crowdstrike leader in incident response
Wed, 20th Mar 2019
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ai security
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ai
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crowdstrike
Forrester has crowned CrowdStrike as a leader in cybersecurity incident response, lauding its strategy, market presence, and robust response capabilities.
Why 70% of organisations believe RPA is enabling more human interaction
Thu, 14th Mar 2019
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rpa
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analyst report
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uipath
Organisations are increasingly concerned with the employee experience as they grapple with the forces of automation and RPA.
Nintex named a leader in digital process automation for wide deployments
Thu, 14th Mar 2019
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apm
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low-code
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software development
Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide.
How to build a successful RPA strategy
Tue, 12th Mar 2019
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rpa
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opinion
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analyst report
Gartner predicts global spending on Robotic Process Automation (RPA) will reach $2.4 billion in 2022, up from $680 million in 2018.
Forrester: Pegasystems a Leader in real-time interaction management
Thu, 7th Mar 2019
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crm
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cx
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martech
Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
Expert says interconnectivity is the foundation of innovation
Mon, 4th Mar 2019
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datacentre infrastructure
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hyperscale
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dc
Digital Realty’s Rod Glover shares how interconnection can support success by enabling collaboration between businesses and partners.
'Immature' firms struggling to manage credential compromise
Thu, 28th Feb 2019
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devops
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pam
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iam
Many firms overlook securing privileged credentials, despite 74% of breaches involving compromised access, revealing a worrying immaturity in PAM practices.
TIBCO named leader in integration platform-as-a-service by Forrester
Wed, 27th Feb 2019
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paas
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iaas
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multi-cloud
IPaaS and hybrid integration platform (HIP) providers are gaining recognition as strategic elements of digital transformation.
How AI benefits customer service
Mon, 25th Feb 2019
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crm
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uc
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martech
Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.
Illumio eyes global expansion with $65m in the bank
Mon, 11th Feb 2019
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micro-segmentation
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illumio
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funding
Illumio secures US$65m in funding to expand across Asia Pacific, EMEA, and the US, as demand for micro-segmentation grows.
Mission-critical migration just like an 'Extreme Makeover'
Mon, 21st Jan 2019
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migration
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digital transformation
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multi-cloud
Virtustream's Anthony Wales discusses how cloud migration can be compared to home renovation 'reality' TV shows.
The secret to scaling DevOps in the digital era
Thu, 17th Jan 2019
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devops
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apm
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software development
The challenges of implementing DevOps at scale and the need for a holistic approach to digital transformation.