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Forrester Research Stories - Page 48

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How the Intel vPro platform helps enterprises save money
Data Analytics

How the Intel vPro platform helps enterprises save money

Intel vPro platform offers up to $2.8m benefits over 3 years, with an ROI of up to 155%, according to new Forrester study.

By Staff Writer • 2 min read • Thu, 9th May 2019
Why most businesses have adopted multi-cloud strategies for critical applications
Data Analytics

Why most businesses have adopted multi-cloud strategies for critical applications

A Virtustream study reveals 97% of businesses now use multi-cloud strategies for mission-critical apps, with 90% set to boost investment and staffing.

By Staff Writer • 3 min read • Thu, 2nd May 2019
AI continues to widen CX success gap
Customer Relationship Management

AI continues to widen CX success gap

Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.

By Ben Moore • 3 min read • Wed, 1st May 2019
Sungard AS named DRaaS leader by Forrester
Disaster Recovery

Sungard AS named DRaaS leader by Forrester

Sungard AS named a Leader in Disaster-Recovery-As-A-Service by Forrester, praised for its resilience and innovation.

By Ben Moore • 2 min read • Thu, 25th Apr 2019
Hootsuite leads the social engagement charge - Forrester report
Data Analytics

Hootsuite leads the social engagement charge - Forrester report

Hootsuite recognized as a leader in Forrester's Sales Social Engagement Tools report, praised for its seller-focus and scale.

By Staff Writer • 3 min read • Wed, 24th Apr 2019
Forrester names Mimecast a Leader in information archiving
Mimecast

Forrester names Mimecast a Leader in information archiving

Mimecast hailed as a leader in information archiving by Forrester, excelling in customer support and user experience, with top accolades from Radicati.

By Ben Moore • 2 min read • Wed, 17th Apr 2019
TIBCO appoints new chief as former CEO moves up the ranks
Data Analytics

TIBCO appoints new chief as former CEO moves up the ranks

TIBCO appoints Dan Streetman as CEO effective April 15, with current CEO Murray Rode promoted to vice chairman to enhance the company's long-term strategy.

By Sara Barker • 2 min read • Thu, 11th Apr 2019
Forrester names Crowdstrike leader in incident response
AI Security

Forrester names Crowdstrike leader in incident response

Forrester has crowned CrowdStrike as a leader in cybersecurity incident response, lauding its strategy, market presence, and robust response capabilities.

By Staff Writer • 2 min read • Wed, 20th Mar 2019
Why 70% of organisations believe RPA is enabling more human interaction
Robotic Process Automation

Why 70% of organisations believe RPA is enabling more human interaction

Organisations are increasingly concerned with the employee experience as they grapple with the forces of automation and RPA.

By Staff Writer • 3 min read • Thu, 14th Mar 2019
Nintex named a leader in digital process automation for wide deployments
Application Performance Monitoring

Nintex named a leader in digital process automation for wide deployments

Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide.

By Staff Writer • 2 min read • Thu, 14th Mar 2019
How to build a successful RPA strategy
Robotic Process Automation

How to build a successful RPA strategy

Gartner predicts global spending on Robotic Process Automation (RPA) will reach $2.4 billion in 2022, up from $680 million in 2018.

By Luke Kelly • 4 min read • Tue, 12th Mar 2019
Forrester: Pegasystems a Leader in real-time interaction management
Customer Relationship Management

Forrester: Pegasystems a Leader in real-time interaction management

Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.

By Ben Moore • 2 min read • Thu, 7th Mar 2019
​​​​​​​Expert says interconnectivity is the foundation of innovation
DataCentre infrastructure

​​​​​​​Expert says interconnectivity is the foundation of innovation

Digital Realty's Rod Glover shares how interconnection can support success by enabling collaboration between businesses and partners.

By Rod Glover • 3 min read • Mon, 4th Mar 2019
'Immature' firms struggling to manage credential compromise
DevOps

'Immature' firms struggling to manage credential compromise

Many firms overlook securing privileged credentials, despite 74% of breaches involving compromised access, revealing a worrying immaturity in PAM practices.

By Sara Barker • 2 min read • Thu, 28th Feb 2019
TIBCO named leader in integration platform-as-a-service by Forrester
Platform-as-a-Service

TIBCO named leader in integration platform-as-a-service by Forrester

IPaaS and hybrid integration platform (HIP) providers are gaining recognition as strategic elements of digital transformation.

By Staff Writer • 4 min read • Wed, 27th Feb 2019
How AI benefits customer service
Customer Relationship Management

How AI benefits customer service

Advanced analytics techniques for customer care are finally moving from the lab to production, using machine learning and AI to find context in customer data.

By Brendan Maree • 4 min read • Mon, 25th Feb 2019
Illumio eyes global expansion with $65m in the bank
Micro-segmentation

Illumio eyes global expansion with $65m in the bank

Illumio secures US$65m in funding to expand across Asia Pacific, EMEA, and the US, as demand for micro-segmentation grows.

By Sara Barker • 2 min read • Mon, 11th Feb 2019
Mission-critical migration just like an 'Extreme Makeover'
Digital Transformation

Mission-critical migration just like an 'Extreme Makeover'

Virtustream's Anthony Wales discusses how cloud migration can be compared to home renovation 'reality' TV shows.

By Anthony Wales • 4 min read • Mon, 21st Jan 2019