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Global Stories

Gen Z & Millennials turn to AI for shopping advice over search
Marketing Technologies

Gen Z & Millennials turn to AI for shopping advice over search

A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.

By Shannon Williams • 4 min read • Wed, 17th Sep 2025
Goodbye SEO, hello GEO: How AI is reshaping brand discovery
Customer Experience

Goodbye SEO, hello GEO: How AI is reshaping brand discovery

As AI-powered language models replace traditional search, brands must master generative engine optimisation to stay visible and competitive in discovery.

By Marty Hungerford • 7 min read • Mon, 14th Jul 2025
Cloudflare blocks AI crawlers to support content creators
Marketing Technologies

Cloudflare blocks AI crawlers to support content creators

Cloudflare now blocks AI crawlers by default, requiring explicit permission to access web content, giving creators control and potential compensation options.

By Jed Nykolle Harme • 6 min read • Tue, 1st Jul 2025
The way we search has changed - Why haven't websites?
Digital Transformation

The way we search has changed - Why haven't websites?

The way we search online has transformed significantly, yet websites remain largely unchanged, leading to frustrations for modern users seeking intuitive experiences.

By Dvir Hoffman • 5 min read • Wed, 26th Mar 2025
Thryv Australia wins global award for marketing with purpose
Marketing Technologies

Thryv Australia wins global award for marketing with purpose

Thryv Australia has won the global Marketing with Purpose award at the 2025 Microsoft Advertising Partner Awards, solidifying its role in supporting small businesses.

By Catherine Knowles • 3 min read • Wed, 12th Mar 2025
HubSpot launches free AI Search Grader to track LLM presence
Marketing Technologies

HubSpot launches free AI Search Grader to track LLM presence

HubSpot has launched AI Search Grader, a free tool to help brands monitor their presence in AI-driven search, amid growing reliance on generative technologies.

By Sean Mitchell • 3 min read • Fri, 16th Aug 2024
Global AML expenditure by non-financial sectors to surge 170%
Marketing Technologies

Global AML expenditure by non-financial sectors to surge 170%

Global spend on Anti-Money Laundering systems by non-financial entities is set to soar 170%, reaching $6.3 billion by 2028, driven by stricter regulations.

By Catherine Knowles • 3 min read • Wed, 22nd May 2024
Australian digital habits dissected in new Global Digital Report
Marketing Technologies

Australian digital habits dissected in new Global Digital Report

Meltwater and We Are Social's report reveals trends in Australian digital usage, including rising concerns over privacy, increased paid digital content consumption, and declining social media use.

By Sean Mitchell • 3 min read • Tue, 7th May 2024
The rising threat of search engine ad abuse
Malware

The rising threat of search engine ad abuse

Search engine ad infrastructure is increasingly being exploited by cyber criminals for phishing scams, posing a growing threat to global internet users and firms, a BlueVoyant report reveals.

By Sumit Bansal • 3 min read • Thu, 11th Apr 2024
Rising fraudulent ads on search engines prompt calls for vigilance
Malware

Rising fraudulent ads on search engines prompt calls for vigilance

Rising instances of fraudulent software ads on search engines lead to heightened scrutiny and calls for user vigilance, warns cybersecurity firm Oxylabs.

By Kaleah Salmon • 3 min read • Thu, 15th Feb 2024
Data Privacy Day: Zoho highlights the need for more education
EduTech

Data Privacy Day: Zoho highlights the need for more education

Data Privacy Day: Zoho stresses the vital need for businesses to educate themselves, increase transparency and bolster data privacy practices as AI use intensifies.

By Tom Raynel • 3 min read • Fri, 26th Jan 2024
AI tool FACTlix to detect fraudulent consumer reviews
Software-as-a-Service

AI tool FACTlix to detect fraudulent consumer reviews

FACTlix, aims to identify and combat fraudulent consumer reviews, a deceitful practice that has impacted 12% of ecommerce sales and misled countless consumers.

By Shannon Williams • 3 min read • Wed, 3rd Jan 2024
Generative AI's rapid adoption set to revolutionise various applications by end 2023
Marketing Technologies

Generative AI's rapid adoption set to revolutionise various applications by end 2023

Report predicts pivotal shift in GenAI adoption by 2023, revolutionising varied applications and driving unprecedented growth.

By Kaleah Salmon • 3 min read • Thu, 14th Dec 2023

Stories from Other Regions

FairPrice & Google Cloud launch new AI assistants for retail
Digital Transformation

FairPrice & Google Cloud launch new AI assistants for retail

FairPrice teams up with Google Cloud to launch AI-powered shopping assistants, enhancing customer experience and staff efficiency in its stores across Southeast Asia.

By Melvin Hipolito • 5 min read • Thu, 28th Aug 2025
Exclusive: Fastly's Randy Reddig on AI bots and disruption
Firewalls

Exclusive: Fastly's Randy Reddig on AI bots and disruption

Fastly's Randy Reddig reveals AI bots now drive much web traffic, disrupting media models and pushing publishers toward new edge-based solutions.

By Melania Watson • 4 min read • Tue, 26th Aug 2025
Australians remain cautious on AI despite high usage in travel
Digital Transformation

Australians remain cautious on AI despite high usage in travel

Despite widespread AI use in travel, only 4% of Australians fully trust it, with 92% expressing concerns, reveals Booking.com's Global AI Sentiment Report.

By Catherine Knowles • 4 min read • Thu, 31st Jul 2025
Ofcom sets strict new online safety rules to protect children
Marketing Technologies

Ofcom sets strict new online safety rules to protect children

Ofcom introduces strict Online Safety Act rules by July, forcing UK tech firms to shield children from harmful content like self-harm, abuse, and risky challenges.

By Shannon Williams • 4 min read • Fri, 25th Apr 2025
Telecoms industry's benefits most generous, says Vestd study
Marketing Technologies

Telecoms industry's benefits most generous, says Vestd study

Telecom sector leads in job benefits, according to a study by Vestd, amid reports that 70% of UK workers are considering changing jobs in 2024.

By Tom Raynel • 3 min read • Mon, 19th Feb 2024