Pegasystems stories - Page 1
![Story image](../../../../../uploads/story/2024/08/02/preview_euro_flag.webp)
Experts respond to launch of EU AI Act, discuss impact on businesses
Last month
#
3m
#
pegasystems
#
guidance
It comes as the EU AI Act has set a new regulatory framework impacting businesses and the financial sector.
![Story image](../../../../../uploads/story/2024/07/18/preview_techday_f9be141610b037ba4178.webp)
Mixed reaction from the AI community on King's Speech
Thu, 18th Jul 2024
#
ai
#
government
#
pegasystems
The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.
![Story image](../../../../../uploads/story/2024/06/12/preview_techday_9c4179955e05d41cfe70.webp)
AI adoption grows despite challenges in Australian businesses
Thu, 13th Jun 2024
#
ai
#
ai agents
#
research
A new report by Pegasystems reveals that 96% of Australian businesses are adopting AI, yet only a mere 4% feel adequately prepared for its seamless integration.
![Story image](../../../../../uploads/story/2024/06/12/preview_techday_4df98694f16ee6883d75.webp)
Pegasystems launches Pega GenAI Socrates for corporate learning
Wed, 12th Jun 2024
#
edutech
#
ai
#
pegasystems
Pegasystems has launched Pega GenAI Socrates, a cutting-edge AI tutor designed to revolutionise corporate learning with dynamic, personalised instruction.
![Story image](../../../../../uploads/story/2024/06/11/preview_techday_6ab447e4ed2b3233ef6d.webp)
Pegasystems expands Pega GenAI with AWS & Google Cloud models
Tue, 11th Jun 2024
#
hyperscale
#
public cloud
#
rpa
Pegasystems announces the expansion of its Pega GenAI capabilities, integrating AWS and Google Cloud's AI models, set to be available in mid-2024.
![Story image](../../../../../uploads/story/2024/06/11/preview_techday_45cc8f26baf434774929.webp)
Pegasystems unveils powerful upgrades for Pega GenAI Blueprint
Tue, 11th Jun 2024
#
ai
#
rpa
#
user interface
At PegaWorld iNspire, Pegasystems launched major upgrades to its Pega GenAI Blueprint, promising faster, smarter app designs driven by generative AI.
![Story image](../../../../../uploads/story/2024/06/11/preview_techday_8086bdcbdc900db1e08d.webp)
Generative AI driving surge in business AI adoption, study finds
Tue, 11th Jun 2024
#
data analytics
#
ai
#
ai agents
Pegasystems reveals new research showing creative generative AI is driving the adoption of analytical AI decisioning tools among global enterprises.
![Story image](../../../../../uploads/story/2024/05/14/preview_img-AvSB6M0roEkHYWAEj8PN8LJC.webp)
Pegasystems signs new five-year contract with HMRC
Tue, 14th May 2024
#
digital transformation
#
rpa
#
pegasystems
Pegasystems extends its partnership with the UK's tax authority, HMRC, in a new five-year deal to drive forward HMRC's digital transformation.
![Story image](../../../../../uploads/story/2024/04/17/preview_img-y6cGVXwgI0T9rmFmXrQtBVf2.webp)
Pegasystems introduces AI coach to boost workflow efficiency
Wed, 17th Apr 2024
#
ai
#
rpa
#
pegasystems
Pegasystems launches Pega GenAI Coach, an AI-guided tool offering contextual advice within workflows to optimise operations.
![Story image](../../../../../uploads/story/2023/12/14/preview_img-ZoqAZ9f6EeApJK6jxPNoLz0w.webp)
Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide
Thu, 14th Dec 2023
#
it training
#
data analytics
#
digital transformation
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
![Story image](../../../../../uploads/story/2022/08/02/preview_GettyImages-1163061322.webp)
Forrester names Pega a Leader in CRM Solutions 2022 report
Tue, 2nd Aug 2022
#
crm
#
uc
#
martech
Forrester Research has named Pega a Leader among 11 competitors in The Forrester Wave: Core CRM Solutions, Q3 2022 report.
![Story image](../../../../../uploads/story/2022/07/07/preview_GettyImages-1315757363.webp)
Marketing technologies set to increase revenues - study
Thu, 7th Jul 2022
#
data analytics
#
martech
#
cdp
Marketing leaders say that investment in new marketing technologies (MarTech) will drive significantly increased revenues.
![Story image](../../../../../uploads/story/2022/05/25/preview_GettyImages-1352204573.webp)
Digital transformation increasing business complexities
Wed, 25th May 2022
#
digital transformation
#
pegasystems
#
covid-19
A new survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
![Story image](../../../../../uploads/story/2022/05/11/preview_GettyImages-1325887603.webp)
Appian awarded billions in damages against Pegasystems Inc.
Thu, 12th May 2022
#
data analytics
#
martech
#
planning
Appian has been awarded USD$2.036 billion in damages against Pegasystems Inc as the result of a jury verdict in the Circuit Court for Fairfax County, Virginia.
![Story image](../../../../../uploads/story/2022/03/24/preview_GettyImages-1291971619.webp)
New low-code capabilities from Pega for AI-powered automation
Thu, 24th Mar 2022
#
digital transformation
#
apm
#
low-code
Pegasystems delivers new intelligent, low-code capabilities for AI-powered decisioning and workflow automation.
![Story image](../../../../../uploads/story/2022/02/10/preview_GettyImages-641422232.webp)
Organisations fail to deliver on growing customer demands
Thu, 10th Feb 2022
#
uc
#
crm
#
martech
Over half of customer service agents struggle with accurately recording customer requests, leading to frustration, according to a study by Pegasystems.
![Story image](../../../../../uploads/story/2021/12/16/preview_GettyImages-1092581362.webp)
Pega named a leader in Digital Process Automation
Thu, 16th Dec 2021
#
digital transformation
#
pegasystems
#
forrester research
Pegasystems has been named a Leader in Digital Process Automation (DPA) software by Forrester, scoring highest in the current offering category.
![Story image](../../../../../uploads/story/2021/12/03/preview_GettyImages-1143662570.webp)
Pegasystems launches AI-powered customer journey capability
Fri, 3rd Dec 2021
#
crm
#
cx
#
martech
Pegasystems introduces Next-Best-Action Customer Journeys, an AI-powered tool that revolutionizes traditional marketing.
![Story image](../../../../../uploads/story/2021/11/18/preview_GettyImages-913603748.webp)
Pegasystems investigates where IT functions will be 5 years from now
Thu, 18th Nov 2021
#
digital transformation
#
pegasystems
Global IT functions face radical transformation over next 5 years, says Pegasystems research, as IT leaders lack confidence in their own departments.
![Story image](../../../../../uploads/story/2021/05/27/preview_GettyImages-1255236227.webp)
Customer service vital to long term success for Australian telcos
Thu, 27th May 2021
#
uc
#
crm
#
martech
Customer loyalty is at stake as telcos fail to deliver adequate service, prompting organisations to adapt or fail to gain a competitive advantage.