The Ultimate Guide to Personalisation
2025 edition
Analyst reports
Gartner on CX
Pega unveils AI tool for enhanced customer engagement
Last week
Frost & Sullivan on CX
RingCentral launches Studio for virtual event enhanceme...
Last month
Gartner on MarTech
Targa Telematics recognised in Gartner's 2024 Hype Cycl...
Tue, 28th Jan 2025
Capterra on CX
New tool boosts eCommerce personalisation strategies
Wed, 22nd Jan 2025
Gartner on CX
Optimizely named leader in Forrester Wave for EO soluti...
Thu, 19th Dec 2024
Expert columns
By Shermaine Wong of Cult Creative
Leveraging Data to Drive Creativity in Marketing
Yesterday
By Christopher Connolly of Twilio
Unlocking the power of speech to humanise AI-driven cus...
Last month
By Mark Devlin of Impact PR
Is your accounts team eroding your corporate brand?
Last month
By Matthew Biboud-Lubeck of Amperity
AI-managed data will help retailers avoid another sales...
Fri, 31st Jan 2025
By Anurag Vasisth of Loyalty Now
Why traditional loyalty programs are failing to meet mo...
Thu, 16th Jan 2025
More expert columns
By Mitchell Stone of Quantaco
Eight hospitality tech trends transforming pubs in 2025
Mon, 13th Jan 2025
By Kris Costello of Aryza
Creating seamless borrower journeys: The automation rev...
Wed, 4th Dec 2024
By Emily Bristow of SS&C Blue Prism
Enhancing customer service through AI-powered personali...
Wed, 4th Dec 2024
By Paul Hadida of SevenRooms
The key to AI success in hospitality? Building trust
Wed, 27th Nov 2024
By Simon Le Grand of Lightspeed
Data-driven strategies to maximise peak season success
Tue, 26th Nov 2024
By Anurag Vasisth of Loyalty Now
How businesses can meet the challenges of restricted co...
Thu, 21st Nov 2024
Top players
Recent news
About Transparency
Australian study reveals mistrust in digital advertisin...
Last week
About Collaboration
Royal NZ College partners with Tribal for new LMS syste...
Last month
About Digital Marketing
Sitecore unveils over 250 AI-driven platform enhancemen...
Last month
About Branding
Marketers anticipate rise in content demands by 2025
Last month
About Data Protection
CoachHub launches AIMY, an AI-driven bespoke coach
Last month
More news
About Social Media
UK ecommerce in 2025: social media & speedy delivery
Last month
About Cloud Services
AI revolutionises customer service in Australia by 2025
Last month
About Cloud Services
Cricket Australia unveils AI feature for live match ins...
Last month
About Marketing Technologies
Apple launches new app for creating custom invitations
Last month
About Digital Marketing
Sitecore's AI-driven CMS sees 100% revenue growth in 20...
Last month
Even more news
About Sustainability
Hotels use AI tech to enhance guest experiences
Fri, 31st Jan 2025
About Software Updates
Zoom announces enhanced features for Team Chat users
Fri, 31st Jan 2025
About Digital Media
Brightcove launches AI Content Suite for video creators
Thu, 30th Jan 2025
About Digital Engagement
Gen Z to boost UK January sales with GBP £2.5 billion s...
Mon, 20th Jan 2025
About Network Infrastructure
Ericsson launches AI assistant to simplify 5G for firms
Fri, 17th Jan 2025
Job moves
Move at PwC
Twilio appoints Webster to strengthen ANZ growth strate...
Last week
Move at Airbnb
Linktree hires tech veterans to boost AI & personalisat...
Fri, 19th Jan 2024
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Move at Salesforce
Sitecore appoints former Salesforce executive Kathie Jo...
Tue, 21st Nov 2023
Move at Accenture
Amperity makes two new appointments to bolster APAC pre...
Thu, 9th Feb 2023
Other guides
You can read other related guides from Customer Data Platforms, Marketing Technologies, Customer Experience, Artificial Intelligence, and Generative AI.
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